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McDonough Hyundai - Service Center

McDonough, GA

4.3
645 Reviews

645 Reviews of McDonough Hyundai - Service Center

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June 10, 2025

I didn’t have to stay long this time. It as pretty much in and out service More

by alise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

June 09, 2025

Tony and McDonald Hyundai is a amazing I'll always have my car service Hyundai More

by Lindaz196488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

June 05, 2025

Had 10:45 am appointment and waited, didn't get car done until after 1:00 pm. Disappointed as it was only for oil, filter change with tire rotation. When I checked in told the the gentlemen wanted air and More

by TL.BOUDREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468

June 04, 2025

the service I received was inadequate. The response to my vehicle service is a known issue with hybrid vehicles. I explained the issue to Marcus and watched as his took notes. I then get a More

by BYRON.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Philon, Jr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

McDonough Hyundai responded

Hi Byron, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 346-8956 when you have a chance. Thank you, and we look forward to hearing from you.

June 04, 2025

The service I received was great. I wasn’t expecting the labor to be that expensive but I’m grateful for being able to pay. More

by alise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

June 04, 2025

Everyone was excellent to work with and very prompt. Moises was very good to work with and he explained everything to me very well. More

by thepatefamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

June 03, 2025

The service was great and I didn’t stay too long waiting and thanks again for everything More

by sherrod927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

June 02, 2025

The dealership was clean, the check fast. The service was quick. I Highly recommend this dealership. More

by djmapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

June 02, 2025

Moises Bonilla was wonderful when I needed my oil changed and tires rotated. He was very careful with my vehicle. He was professional yet funny. He took his time to listen yet he was quick to get it moving More

by Maxwell007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

June 01, 2025

I was told the car was washed but it came back with brown dirt, so it wasn't washed. I asked for a quote to extend the warranty and still haven't received one. The sticker on the windshield never stuck so I More

by KM0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Bonilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

McDonough Hyundai responded

Hi, we regret to hear that we failed to provide you with the quality of service you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (888) 346-8956 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

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