McDonough Hyundai - Service Center

My husband and I are thankful to have been helped by Moises Bonilla. He is very knowledgeable and explained everything we needed to know about our services that needed to be done. Moises Bonilla. He is very knowledgeable and explained everything we needed to know about our services that needed to be done. More

Great and efficient service. Friendly and welcoming atmosphere. All my questions were invited and answered. Friendly and welcoming atmosphere. All my questions were invited and answered. More

They do not care about their customers. Will tell you anything to make a sell but won’t stand by anything and refuse to give anything in writing. First service- no one could give me any upd Will tell you anything to make a sell but won’t stand by anything and refuse to give anything in writing. First service- no one could give me any updates on my vehicle for 5 hours and could never find my service advisor. Went to the dealership and they still couldn’t find my car or service advisor. A 1hour service took 6 1/2 hours and I still have no idea where my car was for most of the day. More

They left me there for three hours while I waited on my key to be fixed. I was pretty sure all it needed was a battery, and that was indeed all it needed. They never did answer my question about how to use key to be fixed. I was pretty sure all it needed was a battery, and that was indeed all it needed. They never did answer my question about how to use the key when the battery goes down like that, and they claimed I had no extended warranty, which I most certainly wasted money on. More

The guys at McDonogh Hyundai were outstanding. I'm glad I got to work with Barry in sales and Brian in the finance department. Thank for all your help guys! I'm glad I got to work with Barry in sales and Brian in the finance department. Thank for all your help guys! More

Agent Monsais was very friendly and kept me updated on service. Customer friendly and courteous service. Customer friendly and courteous More

Labor rate is too high. Sales department called me before. I even had my service done to see if I wanted to trade out of my car. Sales needs to leave me alone if i'm in th Sales department called me before. I even had my service done to see if I wanted to trade out of my car. Sales needs to leave me alone if i'm in there for service work More

Worse service department I’ve ever seen. My vehicle has been at this location for 1 month. After 2 weeks of calling with no return call, I visited and was informed they forgot about my car My vehicle has been at this location for 1 month. After 2 weeks of calling with no return call, I visited and was informed they forgot about my car and it had not been looked at. It has now been 2 more weeks with no response to my calls. Do not bring your car here for service. More

I didn’t have to stay long this time. It as pretty much in and out service It as pretty much in and out service More