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McDonough Hyundai - Service Center

McDonough, GA

4.3
624 Reviews

624 Reviews of McDonough Hyundai - Service Center

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October 23, 2024

Jake always provides first class customer service. If I ever have an issue he handles it right away. More

by christopherljohns319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Oct 24, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, Christopher, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

October 23, 2024

Service was fast, on time and the people we dealt with were extremely friendly and on point More

by tramaineleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

October 22, 2024

ar dealership provided me great service during repairs often offer comfortable waiting areas, free Wi-Fi, refreshments, and timely updates. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us, Ron. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

October 22, 2024

Service was easy to schedule with appointments available to meet my schedule. Service was fast and completed on time. More

by JAHARMONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worster
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Oct 22, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

October 21, 2024

My experience was very smooth. They had me in and out within the hour like promised. More

by sheldynmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

McDonough Hyundai responded

Thank you, Sheldyn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

October 20, 2024

I always receive great customer at the service center. Thee service continues to be top notch. More

by hpbaby91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

October 19, 2024

Craig and Rodney helped me purchase a new vehicle. They were patient and kind, and I felt valued as a customer. I was nervous at times making such a big purchase and they helped me make a good decisio More

by MAYO1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Sharpe
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Oct 19, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craige and Rodney met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

October 19, 2024

They were very helpful and managed to resolve my vehicle issues within a timely manner. More

by RWG93114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

October 17, 2024

Attentive to my concerns. Service department waiting area was clean. Oil change was done quickly and efficiently. More

by stubbsc76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Davis
Report | Print
Oct 17, 2024 -

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

October 16, 2024

The staff was very nice but the service was very slow. I had a 2:45pm appointment and my car wasn’t ready until after 6pm More

by lekevia.foston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
3.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468

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