Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

McDonough Hyundai - Service Center

McDonough, GA

4.3
646 Reviews

646 Reviews of McDonough Hyundai - Service Center

Sort by
October 24, 2024

An appointment is a scheduled time to have service performed not to arrive and wait an hour for service to start. More

by Ba4hire
Recommend Dealer
No
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

McDonough Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Oct 26, 2024 -

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

October 24, 2024

Shelley was excellent. She took time to explain the maintenance covered by my Leasing agreement. Not only was she professional. She was courteous and completely knowledg More

by mannon.don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worster
Report | Print
Oct 24, 2024 -

McDonough Hyundai responded

Don, Thank you for taking the time to share your thoughts on working with Shelley and our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

October 23, 2024

Jake always provides first class customer service. If I ever have an issue he handles it right away. More

by christopherljohns319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Oct 24, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, Christopher, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

October 23, 2024

Service was fast, on time and the people we dealt with were extremely friendly and on point More

by tramaineleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

October 22, 2024

ar dealership provided me great service during repairs often offer comfortable waiting areas, free Wi-Fi, refreshments, and timely updates. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JADEN BOND
Report | Print
Oct 22, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us, Ron. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

October 22, 2024

Service was easy to schedule with appointments available to meet my schedule. Service was fast and completed on time. More

by JAHARMONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worster
Report | Print
Oct 22, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

October 21, 2024

My experience was very smooth. They had me in and out within the hour like promised. More

by sheldynmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

McDonough Hyundai responded

Thank you, Sheldyn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

October 20, 2024

I always receive great customer at the service center. Thee service continues to be top notch. More

by hpbaby91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
Report | Print
Oct 21, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

October 19, 2024

Craig and Rodney helped me purchase a new vehicle. They were patient and kind, and I felt valued as a customer. I was nervous at times making such a big purchase and they helped me make a good decisio More

by MAYO1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Sharpe
Report | Print
Oct 19, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craige and Rodney met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

October 19, 2024

They were very helpful and managed to resolve my vehicle issues within a timely manner. More

by RWG93114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
Report | Print
Oct 19, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

1
...
17
18
19
...
65