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McDonough Hyundai - Service Center

McDonough, GA

4.3
633 Reviews

634 Reviews of McDonough Hyundai - Service Center

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August 16, 2024

McDonough Huyandai had my car for 2 months replacing the engine. I got my car back and 3 days later the engine light came on and they’re saying it’s unrelated to the work they did. 😡 More

by keewild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MYREON B SHOCKLEY
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Aug 19, 2024 -

McDonough Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

August 16, 2024

Easy check in and and informed of what to expect. Very professional and hospitable team More

by Jwking23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
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Aug 18, 2024 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

Aug 19, 2024 -

McDonough Hyundai responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

Customer Service Was above and beyound expectation. everyone displayed way above average professionalism. Looking forward to my next visit. More

by nitaworks1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Aug 16, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, Kim, and our team look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

August 14, 2024

The facility is clean and comfortable. The interaction with all employees was positive. Thank you. More

by gdsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worster
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Aug 15, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Shelley was able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

August 13, 2024

Everyone was helpful in explaining what service was done and make me feel at home More

by raf835
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly, Willie Fisher
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Aug 13, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

August 13, 2024

Easy schedule using app. Greeted promptly and service complete on time. Waiting room was beautiful and nice touch with snacks. Everyone was friendly and love the car wash. More

by Pcrc13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon
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Aug 14, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

August 09, 2024

Very nice dealership. I only use them to service my Genesis. Customer service is always top notch. More

by overtown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly, and Kim
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Aug 11, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your feedback about McDonough Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

August 07, 2024

They acknowledged my concerns & the service was prompt. My car was ready within the time they stated. More

by wmdrsv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Riley
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Aug 08, 2024 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

Aug 11, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words about your experience here at McDonough Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 06, 2024

Great location, friendly service reps, nice waiting area with free Starbucks coffee and snacks, overall I’m very happy to take my Hyundai there for service. More

by Happy customer of 10+ years
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not good with names, but it was a new employee and she was found a great job.
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Aug 06, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

August 06, 2024

I left the dealership after having a piece of trim replaced and recall taken care of. The next day I get a text saying my car needed an alignment and my brake fluid needed replacing. Why was I not tol More

by Brawls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure.
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