Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

McDonough Hyundai - Service Center

McDonough, GA

4.3
637 Reviews

637 Reviews of McDonough Hyundai - Service Center

Sort by
July 16, 2024

Advisor Kimberly was very professional I look forward to seeing her on my next visit. More

by Patricia.Thurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Riley
Report | Print
Jul 17, 2024 -

McDonough Hyundai responded

Thank you, Patricia! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Kimberly met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years! Michael Austin Owner Loyalty Manager 470-713-7468

July 12, 2024

I hope I never have to come back to this location again Not caring that I didn't have transportation for a month no loaner available they said I could rent a car at my expense while someone else was rid More

by Kimala.Pritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Jul 13, 2024 -

McDonough Hyundai responded

Hi, we are disappointed to learn of your experience here at McDonough Hyundai, but will take this opportunity to improve. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

July 12, 2024

Service department is great. Someone greets you and guides you through the process and keeps you informed. They service your vehicle and don’t push unnecessary repairs. Wait time More

by djuarbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
Jul 12, 2024 -

McDonough Hyundai responded

We are very happy to hear that Kimberly and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

July 11, 2024

Very good, took good care of me! ! Go see Hyundai of McDonough for your next car More

by JAMESFFULLER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Riley
Report | Print
Jul 12, 2024 -

McDonough Hyundai responded

James, Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

Jul 13, 2024 -

McDonough Hyundai responded

Hello, thank you so much for your kind words about your experience here at McDonough Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 10, 2024

Vehicle has been in the shop several times for the same problem and the department can’t fix it. More

by occ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
Report | Print
Jul 11, 2024 -

McDonough Hyundai responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at McDonough Hyundai. We would like to make this up to you, if we still can. Please reach out us at (888) 346-8956 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

July 10, 2024

Sent an hour and hour and a half, only to find that part was not in stock. More

by jimmyvanden
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis
Report | Print
Jul 11, 2024 -

McDonough Hyundai responded

Hello Jimmyvanden, we appreciate you taking the time to leave us this feedback. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

July 10, 2024

Great communication and the lobby was clean and welcoming. The staff was friendly and greeted you when arriving. More

by ashleyn.gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Smiley
Report | Print
Jul 10, 2024 -

McDonough Hyundai responded

Hello Ashleyn: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

July 08, 2024

The services were delivered quickly. I don’t know why I have to use 15 words minimum. More

by John Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
Report | Print
Jul 09, 2024 -

McDonough Hyundai responded

Hello John, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2024

Beautiful dealership. Easy in, easy out. Service completed in a little over an hour. The only suggestion would be to make sure the wi-fi is up and available. More

by kommay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Jul 08, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

July 08, 2024

My window still doesn't operate correctly all the time. The door still leaks, after waiting two weeks for service, Nothing changed. Just very poor service. More

by visavol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recognize anyone
Report | Print
Jul 08, 2024 -

McDonough Hyundai responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

1
...
25
26
27
...
64