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McDonough Hyundai - Service Center

McDonough, GA

4.3
654 Reviews

654 Reviews of McDonough Hyundai - Service Center

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May 28, 2024

Came in for Hyundai recall service. Waited for 6 hrs, only to be told parts are not available. More

by eyisan.omagbemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MARCUS JOHNSON
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

May 26, 2024

10/10 would get services from here again! Myreon was very helpful and patient. He explained the care packages that would be the best for me and my vehicle. It gave me the opportunity to make More

by shekinah.williams97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
May 28, 2024 -

McDonough Hyundai responded

Hi Shekinah: Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

May 25, 2024

Service was awesome. Staffs are very professional and respectful.The lounge is super clean and smells goods.Worth recommended. More

by Barr3842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
May 28, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

May 25, 2024

I’ll never go anywhere else I love you guys the best service in the world More

by SKIZARK30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
May 28, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

May 28, 2024 -

SKIZARK30 responded

I am a loyal Hyundia owner forever and ever❤️

May 24, 2024

Great and friendly service and detail on my car. I was in an out faster then he estimated. My experience was great More

by priysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

May 23, 2024

This is an awesome dealership. I would definitely recommend buying a car and getting it serviced there. They have a great team. More

by walker480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY
May 28, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

May 22, 2024

I can’t read and deaf not understand my car is okay when I driver ok Ac and tune up bother the car More

by vickiet705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JAYDA BAILEY, JADEN BOND
May 31, 2024 -

McDonough Hyundai responded

We're sorry about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

May 22, 2024

Kimberly was professional and courteous. Mr. Navarro (manager) has been extremely helpful, professional and thorough. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly, Luis Navarro
May 28, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

May 18, 2024

The best always more than I aspected I have a dealership 5 miles from my home but I drive 30 miles to you because of your service More

by RONZAXBYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
May 20, 2024 -

McDonough Hyundai responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2024

I think the dealership is by far the best Hyundai dealership I have affiliated with. I do believe my particular circumstance is a new issue and there are still new processes being implemented to addr More

by don.mccray04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
May 20, 2024 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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