McDonough Hyundai - Service Center

I went in for my first service (oil change and tire rotation), and everything went smoothly. I was in and out in about an hour, so it was not bad at all. My service adviser, Kimberly, was very attentiv rotation), and everything went smoothly. I was in and out in about an hour, so it was not bad at all. My service adviser, Kimberly, was very attentive, professional, and pleasant to work with. More

Great service. Took a bit long but they had a lot of cars to get through and they were efficient and friendly. My car was done within the estimate that they gave me Took a bit long but they had a lot of cars to get through and they were efficient and friendly. My car was done within the estimate that they gave me. More

Came to the dealership twice for the same issue. I provided the check engine code and was still charged a diagnostic fee. On my second visit I waited more than a hour to get checked in for a schedul I provided the check engine code and was still charged a diagnostic fee. On my second visit I waited more than a hour to get checked in for a scheduled appointment. Then I didn't receive a repair estimate to be charged a considerable amount more for the part I needed. More

Great service with no hassle. Service completed less than estimated time given. Team very professional. Service completed less than estimated time given. Team very professional. More

Service department was horrible service council quoted me one price and then change the price when I came and to have the work done. The multi point inspection stated that I have an oil leak. The service per one price and then change the price when I came and to have the work done. The multi point inspection stated that I have an oil leak. The service person never told me that. This was the worst experience I ever had with a dealership service department, and I refuse to revisit them and give them my money. And I also will inform family and friends of my experience. I received a call about my visit and a manager was supposed to call me back, but of course they never did reach out. More

Met Kim’ali and she was wonderful and pleasant l. Very friendly environment thank you Very friendly environment thank you More

They handled my car with car and in a timely mannered. I love coming to them for all of my car needs!! I love coming to them for all of my car needs!! More

I brought my 2022 Hyundai Santa Fe Calligraphy in to get a new key fob programmed. Kim was the service person that helped me with this. She was very helpful by telling me that coming in early was a way to m a new key fob programmed. Kim was the service person that helped me with this. She was very helpful by telling me that coming in early was a way to miss the heavy traffic on I75 between my house and the dealership. I was impressed by how clean the shop area was and the customer waiting area. I would recommend this dealership to friends. More

My experience was excellent. The staff was professional and the service was fast. I will definitely be doing all my automotive needs there. The staff was professional and the service was fast. I will definitely be doing all my automotive needs there. More

The last time I dealt with McDonough Hyundai was not a good experience. My insurance check was cashed and i hadn’t even got serviced with them. I had been waiting weeks for them to do work on my car, but good experience. My insurance check was cashed and i hadn’t even got serviced with them. I had been waiting weeks for them to do work on my car, but they never got around to it.But through the process my insurance company had sent a check to them because I thought they would work on my car. I ended up going elsewhere. When it was time to pay the body shop I had decided to go with, I found out that McDonough Hyundai had cashed the check. And when I asked my advisor about it, he said he didn’t know anything about it because he didn’t cash it. Thankfully they issued a new check. I just thought that was so unprofessional so I decide To never go back to that dealership again. More