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McDonough Hyundai - Service Center

McDonough, GA

4.3
623 Reviews

623 Reviews of McDonough Hyundai - Service Center

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March 28, 2025

Knowledgeable service staff. Very friendly. Waiting area very clean and comfortable. Service was completed in a timely matter. Overall excellent quality. More

by JAZZDITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

March 23, 2025

The customer service that I received was a great experience from the other Hyundai dealership. Again thank you very much. More

by smalls4214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

March 23, 2025

Timely and staff kept me informed of progress. Waiting area was very good and service was timely More

by Blainharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Mar 26, 2025 -

McDonough Hyundai responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

Give me the same service advisor. He and my attendee was amazing from the time I pulled into the service bay. More

by Melissagosier93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

McDonough Hyundai responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 19, 2025

Great service and staff. My consultant Justin greeted me immediately and explained the details of service for my vehicle. I was in and out in no time. More

by tybridges1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Brim
3.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Mar 19, 2025 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

March 19, 2025

I always have a great experience at McDonough Hyundai. The service department is very efficient. My service representative Justin always keeps me informed on the status of my vehicle when I take it in for More

by LaVern Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 19, 2025 -

McDonough Hyundai responded

It's great to hear that we were able to help you out, LaVern. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

March 17, 2025

Sevice on car is great. Customer service would take 2 days to call you back. More

by marszb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
Mar 17, 2025 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468

March 17, 2025

I had Logan and he was awesome, personable, inviting, and relatable in the short time I spoke with him! You guys are awesome. Please don't ever get rid of him nor the complementary car wash! While I do enjoy More

by aleysiababb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Mar 17, 2025 -

McDonough Hyundai responded

Aleysia, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Logan met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

March 17, 2025

Service great. Customer service terrible on calling back. Would skip them and just talk to service. Could take days to get a call back More

by marszb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin-Myles W Johnson
Mar 17, 2025 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468

March 16, 2025

I was very happy with dealership. I went there. I had to wait by An hour I told him what my problem was. They say they’re gonna order it and call me when it comes in two days later t More

by sonja7216308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

McDonough Hyundai responded

Thank you so much for your kind words, Sonja, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

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