McDonough Hyundai - Service Center

Luis was friendly, professional and easy to work with. I have always had great experience with service at this dealership. I have always had great experience with service at this dealership. More

The young woman that greeted me was thoughtful and very courteous. The Line Manager was great. courteous. The Line Manager was great. More

Nice, clean location. Friendly service, accurate timing, was able to get in early and leave in time frame given Friendly service, accurate timing, was able to get in early and leave in time frame given More

Let me start by saying Moises is great, awesome customer service! He needs a raise. Overall experience: Terrible. The other service reps were unprofessional, unreliable, and uncommunicative about the wor service! He needs a raise. Overall experience: Terrible. The other service reps were unprofessional, unreliable, and uncommunicative about the work needed on my vehicle. Furthermore, there was more emphasis placed on calling to purchase my vehicle than communicating an update on the services to my vehicle. The additional services offered (car wash) was a total disappointment and waste of time. My car sat for two days just to replace a screw (pretty much). More

Service is slow. I waited almost 2 hours for an oil change. The service advisor sent a text stating the I could reach him via text but when I texted about my ETA ther I waited almost 2 hours for an oil change. The service advisor sent a text stating the I could reach him via text but when I texted about my ETA there was no response. More

Thank you very much. Very good service and communication of services needed on my car Very good service and communication of services needed on my car More

It took less than 2 hours and possibly less than an hour, but I can’t recall. They definitely got me in and out. Myreon Shockley was personal and provided great service! but I can’t recall. They definitely got me in and out. Myreon Shockley was personal and provided great service! More

-3 hour wait time for a less than 15 part change. -Never checked in with me to let me know service is taking longer than expected -was charged a deductible charge; that I later found out, I wasn’ -Never checked in with me to let me know service is taking longer than expected -was charged a deductible charge; that I later found out, I wasn’t supposed to be charged on a warranty item. - dealership manager refused to take my call; receptionist stated he was tired up with other customers More

Friendly however stained my interior with oil . I immediately called back and asked for my advisor to call me back for resolution however I never received a call I immediately called back and asked for my advisor to call me back for resolution however I never received a call More

Great job guys! From beginning to end was a refreshing experience from other Hyundai service dealerships. Thanks and keep this up please. From beginning to end was a refreshing experience from other Hyundai service dealerships. Thanks and keep this up please. More