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McDonough Hyundai - Service Center

McDonough, GA

4.3
657 Reviews

657 Reviews of McDonough Hyundai - Service Center

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March 09, 2024

The service department was professional, friendly, quick, and efficient. I will definitely return to this dealership when my car needs service. More

by nichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Mar 11, 2024 -

McDonough Hyundai responded

Hi Nichelle, thank you! We take our reviews seriously and are delighted to hear about your visit. At McDonough Hyundai we are always striving to do better than your last visit. We hope you have a great day!

March 06, 2024

On time service with good feedback. Checking done before & after rectification . Excellent service center in McDonough More

by hainishaanth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with Willie and our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

March 05, 2024

Upon arrival was greeted and proceed to go over the reason for my visit. I quickly realize I had chosen the wrong services. Luis verify what was need and I felt better with proceeding. I appreciate the More

by stewie.tms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Navarro
Mar 05, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

March 01, 2024

My reason for going to the dealership was because I had a recall on my vehicle. I had just experienced someone attempting to steal my car. Something as simple as an explanation from someone is all I was seek More

by SHANTAVIOUSPACE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MYREON B SHOCKLEY
Mar 04, 2024 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

February 29, 2024

The customer service and work are amazing . they know how to take care of customers and keep you updated on the progress. More

by Phalando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riccardo Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cloud, MONICA FACIO, MYREON B SHOCKLEY
Feb 29, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

February 28, 2024

Great and fast service! very clean waiting area, nice service writer got me in and out in no time.... More

by VIC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY
Feb 28, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

February 27, 2024

This was my 1st visit I was very impressed with facility. I received text/email with recommended repairs to confirm or not while waiting for oil change/recalls. This was new experience compared to other deal More

by Patricia.Thurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Navarro
Feb 27, 2024 -

McDonough Hyundai responded

Patricia, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

February 27, 2024

Complete oil change and tire rotation completed in less than one hour. Car washed after oil change. More

by CLEVERAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

McDonough Hyundai responded

It's great to hear that Moises was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

February 26, 2024

The lounge area was clean, needs more seating. Definitely should have snacks. And The staff was pleasant . More

by ASKROGER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 26, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

February 26, 2024

Clean, pleasant waiting area. Snacks and coffee. Timely service. Professional staff. Will recommend this dealership. More

by stuck362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MONICA FACIO, MYREON B SHOCKLEY
Feb 26, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

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