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McDonough Hyundai - Service Center

McDonough, GA

4.3
657 Reviews

657 Reviews of McDonough Hyundai - Service Center

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February 25, 2024

Super quick had me in and out in less than and hour for and oil change. More

by siagon777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

Feb 26, 2024 -

McDonough Hyundai responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 23, 2024

I have a older car and the service/parts found and repaired my door handles in a timely manner. More

by djhatsem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
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Feb 23, 2024 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

February 22, 2024

Customer service was great at this location. There was no hassle and I was given the information that I needed. More

by oliver.jessica30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Feb 22, 2024 -

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

February 22, 2024

Beautiful building; great customer service; fast service; comfortable seating; well lit; greeted upon arrival; knowledgeable agents More

by ashvazquez90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot agent
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Feb 22, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

February 21, 2024

McDonough Hyundai addressed my need well. They were short staffed and notified me of this. Yet provided awesome , satisfactory service. More

by FVINSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis , MYREON B SHOCKLEY
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Feb 21, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

February 19, 2024

Service had me out sooner than what the estimated time stated. Very good service and they cleaned my vehicle without requesting. More

by LEKEDRICKWHITEHEAD76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERIL RASHAD LYMON, MYREON B SHOCKLEY
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Feb 19, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeril, Mayreon, and our team met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

February 18, 2024

Service had me out sooner than what the estimated time stated. Very good service and they cleaned my vehicle without requesting. Excellent customer service! More

by enigma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matthews, Steve Cloud, MYREON B SHOCKLEY
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Feb 18, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

February 18, 2024

Beautiful new facility, but are frustrating their customers by not having enough service employees. Luis Navarro going beyond the call of duty to keep it all together. More

by WAYNESUTPHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Navarro
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Feb 18, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Wayne, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

February 15, 2024

Good experience overall with the service department. My Santa Cruz was serviced in a timely fashion, the service writer was professional, and the waiting area was very accomodating. More

by suzannegamel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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Feb 15, 2024 -

McDonough Hyundai responded

Suzanne, Thanks for sharing your thoughts about your experience with McDonough Hyundai. Louis and our team appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

February 15, 2024

No communication, poor customer service lack of accountability. The worst experience ever. Need workers in order to help customers. Service manager overwhelmed More

by nghana08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Bonilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson, Jeremiah Augustinvil, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY, Amber Dennard
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Feb 17, 2024 -

McDonough Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

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