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McDonough Hyundai - Service Center

McDonough, GA

4.3
657 Reviews

657 Reviews of McDonough Hyundai - Service Center

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January 18, 2024

Professional, not pushy, polite, made to feel important, never a bad time at this dealership More

by mclemorepam2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Surry, Leonard Robinson
Report | Print
Jan 18, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

Jan 19, 2024 -

McDonough Hyundai responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2024

I appreciate the detail and care when servicing my vehicle. I also always enjoy working with Jeremiah as he is so kind and pleasant. More

by jmfaulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Report | Print
Jan 17, 2024 -

McDonough Hyundai responded

It's great to hear that Jeremiah and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

January 17, 2024

Still waited over 2 hrs for an oil change even though we had an appointment. More

by Rmadd1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MONICA FACIO
Report | Print
Jan 19, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

January 17, 2024

My oil change was very prompt and they through in a car was as well. More

by lukira22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Jan 18, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Jan 19, 2024 -

McDonough Hyundai responded

Hi, thank you so much for the positive review! We hope to see you soon!

January 16, 2024

Mr. Robinson was a very effective and professional service attendant when I had my auto at McDonough Hyundai. More

by rfelecia74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson, JERIL RASHAD LYMON, MYREON B SHOCKLEY
Report | Print
Jan 17, 2024 -

McDonough Hyundai responded

It's great to hear that Leonard was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

January 16, 2024

Excellent service advisor. Kept me fully informed on the progress of my service. When finished he reviewed all aspects of my visit and what would be next. Outstanding! More

by Steve Heck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil, Derek Rose
Report | Print
Jan 17, 2024 -

McDonough Hyundai responded

Steve, Thank you for your very kind service review. Jeremiah, Derek, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

January 11, 2024

Everyone was very professional and nice. Great waiting area as well, nice to have access to drinks and comfy chairs. More

by RGSOCCER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson, Jeremiah Augustinvil, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY
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Jan 11, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

January 11, 2024

McDonough Hyundai dealership is the best. I took my hyundai tuscon to replace the the tail light. They repair it the same day as for other auto shop they would take 7 days just to replace a t More

by JENNIANB34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Report | Print
Jan 11, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words for Jeremiah, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

January 11, 2024

I like the friendliness of the staff cleanliness of the building. Also amazing to be able to look up a picture window and see your car service being perform. I enjoyed the hot coffee and snacks. Thank you More

by odelljennings1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Report | Print
Jan 11, 2024 -

McDonough Hyundai responded

Thank you, Odell, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

January 09, 2024

I am new to the Stockbridge area so i had to change my serivce location. The office is beautiful and Leonard was very attentive to my concerns and kept me well informed with my vehicle. I look forward to More

by DARLENE.HOUSTON
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Report | Print
Jan 09, 2024 -

McDonough Hyundai responded

It's great to hear that we were able to help you out, Darlene. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

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