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McDonough Hyundai - Service Center

McDonough, GA

4.3
656 Reviews

656 Reviews of McDonough Hyundai - Service Center

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December 07, 2023

Great communication and very quick responses to any questions I had. They were very helpful as well. Thank you for your service. More

by jezree.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Report | Print
Dec 07, 2023 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business, Christian, and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

Dec 08, 2023 -

McDonough Hyundai responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2023

Terrible service, no communication, falsified information in regards to my car status. Turn around time was also ridiculously long. Wouldn’t recommend anyone ever using this dealership. They are complete sca More

by cm134291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Dec 08, 2023 -

McDonough Hyundai responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing, please contact our Manager at (888) 346-8956. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

December 06, 2023

Friendly and accurate service for my Santa Cruz. The dealership was clean tidy and the employees were very nice. More

by selfdeannaw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Report | Print
Dec 06, 2023 -

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

December 03, 2023

Myreon was such a nice, professional advisor. He was always available and very understanding when I couldn't pick my car up for a couple of days due to me being in a car accident out of town. He More

by kaeylashaey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Dec 04, 2023 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Dec 04, 2023 -

McDonough Hyundai responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 01, 2023

The dealer that helped me was very nice and wonderful with answering all questions . He mad everything easy for me . More

by Markevia Fambro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Dec 02, 2023 -

McDonough Hyundai responded

Hi Markevia, thank you so much for your kind words about your experience here at McDonough Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 01, 2023

Quick and easy process. Jeremiah was on point and very professional. I recommend serving your car here. More

by slaborde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson, Jeremiah Augustinvil
Report | Print
Dec 02, 2023 -

McDonough Hyundai responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at McDonough Hyundai to have earned it.

November 30, 2023

Very professional and lounge area was super clean. Now I look forward to having my Hyundai serviced. More

by SWILKINSON77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson, Jeremiah Augustinvil, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY
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Nov 30, 2023 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

November 28, 2023

I love the smooth process of taking my car to this location. Monica was great and informative More

by AMBERMDATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Report | Print
Nov 28, 2023 -

McDonough Hyundai responded

Amber, It's great to hear that Monica was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

November 27, 2023

Worst customer service from the team overall. It w as a simple request for which I had to go elsewhere to address. I will not be a repeat customer!! More

by agivance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MONICA FACIO
Report | Print
Nov 30, 2023 -

McDonough Hyundai responded

Hi, thanks for reaching out to us. Here at McDonough Hyundai, we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

November 27, 2023

Timely and courteous . Best dealer and service department. Did not attempt to upscale more product. More

by fredfdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

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