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McDonough Hyundai - Service Center

McDonough, GA

4.3
654 Reviews

654 Reviews of McDonough Hyundai - Service Center

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September 30, 2023

Leonard was awesome explaining everything related to my service needed and explained everything professionally and in a clear manner. He is also awesome to talk with!! More

by Jonah R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Report | Print
Oct 01, 2023 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jonah, and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

September 29, 2023

The dealership is clean and the employees are friendly and helpful. They know their products. More

by geesatease
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil, JERIL RASHAD LYMON
Report | Print
Oct 01, 2023 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

September 29, 2023

Fuy hacer un cambio de aceite el segundo de hecho a mi carro nuevo, 2023 que fue comprado en este mismo dealer. Saliendo del taller con una llanta flat y al día siguiente me doy cuenta que estaba votando More

by josyhoward1987
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Augustinvil, MONICA FACIO
Report | Print
Oct 01, 2023 -

McDonough Hyundai responded

Hola, gracias por comunicarte con nosotros. Aquí en McDonough Hyundai, trabajamos arduamente para brindar a cada uno de nuestros clientes la mejor experiencia automotriz, pero parece que realmente lo decepcionamos. Esto no es algo que nos guste escuchar. Si está dispuesto, comuníquese con nuestro Gerente al (470) 646-6634. Queremos trabajar para corregir esto y garantizar que su próxima visita con nosotros brinde resultados más positivos. Esperamos tener noticias suyas pronto.

September 28, 2023

Quick, clean, and kind service. Spoke to within minutes of arriving, variety of snacks, clean bathrooms, done on time. More

by deechayes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Augustinvil
Report | Print
Sep 28, 2023 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

September 28, 2023

This place is clean, efficient, kind, and professional! I'm so glad a location like this is so close to where I live. Thank you, everyone, at the Hyundai McDonough team! More

by RENEE K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson, Jeremiah Augustinvil, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY
Report | Print
Sep 28, 2023 -

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Renee, for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

September 28, 2023

Charged for an unnecessary service. ..I was convinced I needed it when I really didn't. More

by CHARLOTTEACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah Augustinvil
Report | Print
Sep 30, 2023 -

McDonough Hyundai responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (470) 646-6634 to share more details about your visit so we can make things right.

September 28, 2023

Great customer service and time spent there for service was very reasonable. I thank you More

by dvtcloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Sep 28, 2023 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

September 28, 2023

Great customer service. In and out very quickly. Very clean dealership and customer lounge. Definitely will use this service department again. More

by 1mayhue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERIL RASHAD LYMON
Report | Print
Sep 28, 2023 -

McDonough Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

September 28, 2023

Hands down, and probable the BEST dealership/service center I've be to. Looking forward to my next visit More

by dana_flyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon Thomas, MONICA FACIO
Report | Print
Sep 28, 2023 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

September 28, 2023

Very clean convenient friendly people who know what they’re about make you feel like home More

by VICTOR.ALEXANDER37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson, Jeremiah Augustinvil
Report | Print
Sep 28, 2023 -

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

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