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McDonough Hyundai - Service Center

McDonough, GA

4.3
652 Reviews

652 Reviews of McDonough Hyundai - Service Center

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September 13, 2023

This dealership is nice! Along with great customer service, they also offer you coffee, and water while you wait. More

by tequishapoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
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Sep 13, 2023 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

September 12, 2023

Professional, thorough, clean - I will take my vehicle to this dealership every time I need service More

by carolinechhina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
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Sep 13, 2023 -

McDonough Hyundai responded

Thank you for the kind words for our service department, Caroline! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

September 09, 2023

Leonard was GREAT! ! He helped me like my car again. Answered questions and explained extras 🤗 More

by prissid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Report | Print
Sep 10, 2023 -

McDonough Hyundai responded

Thank you for the kind words for Leonard and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

Sep 11, 2023 -

McDonough Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at McDonough Hyundai! We look forward to your next visit! Take care!

September 09, 2023

Service was great…fast and efficient. Very friendly, explained everything. Provided snacks and drinks while waiting. More

by treyana.r.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Report | Print
Sep 10, 2023 -

McDonough Hyundai responded

Thank you, Treyana! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Sep 12, 2023 -

McDonough Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2023

Friendly, clean, took care of the issue. I received several calls about the status of my car More

by gwackerlin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
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Sep 08, 2023 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

September 08, 2023

Clear explanation of what will happen and time required. Very professional and caring staff.. Great communication with customer. Car returned in time promised, washed and vacuumed. More

by Eom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cloud, Darren Surry, Leonard Robinson, JERIL RASHAD LYMON
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Sep 10, 2023 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

Sep 11, 2023 -

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

September 07, 2023

The service rep Jeril was extremely helpful, patient, and courteous I felt leaving my vehicle at the McDonough Hyundai dealership for repairs that was going to get the best of care. More

by RSMIT535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil, JERIL RASHAD LYMON
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Sep 07, 2023 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeril here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

September 07, 2023

Nice dealership but they did a sorry job at washing my car. They literally just put water on it to make it look like that did something but beyond SORRY. More

by tequonza14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil, MONICA FACIO
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Sep 08, 2023 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468

September 06, 2023

Very patient and worked diligently to solve my problems. Also very thorough in explaining what was going on with my car and keeping me updated. More

by sanderson.shanice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis Rountree
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Sep 07, 2023 -

McDonough Hyundai responded

Thank you, Shanice, for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

September 06, 2023

The service writer was courteous, respectful and responsive as he kept me informed during the entire visit More

by jerome.p.morganii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Report | Print
Sep 07, 2023 -

McDonough Hyundai responded

Thank you, Jerome, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

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