McDonough Hyundai - Service Center

Management never calls you back. I was told free oil changes and no service department says I'm sorry that's not true. I was told free oil changes and no service department says I'm sorry that's not true. More

Everything was great especially goring through the 2nd snow storm snow storm. Thanks so much snow storm snow storm. Thanks so much More

Came in for a TPMS reset. The estimate was $1500 just for the replacement of four TPMS sensors (I denied the service and went elsewhere to get it done for almost $1000 cheaper The estimate was $1500 just for the replacement of four TPMS sensors (I denied the service and went elsewhere to get it done for almost $1000 cheaper). On top of that, some of the recommended services were bogus. They recommended me getting my air filter ($51) and cabin air filter ($97) replaced. The problem with that is that I replaced them both myself two weeks prior. It was obvious no one actually went in and checked to see if those items needed to be replaced; they were just adding on additional services to make more money. After I denied all services, it still took over an hour for me to get my car back. It was a total estimate (if I approved all “recommended services) of $4227.91. All for a TPMS reset. I paid my $225 diagnostic fee and got out of there…that is, after waiting over an hour to get my car back. My impression was that this service department tries to extract the most money out of its customers. I have since gone to a different Hyundai dealership in the area and have had a much better experience. I will not be back to McDonough Hyundai. More

FANTASTIC & FAST SERVICE AND I DIDT WAIT LONG AT ALL THKS FOR STAFF WARM ATMOSPHERE FOR STAFF WARM ATMOSPHERE More

Great work top to bottom, Tony is the man! Thank you, will be back soon Thank you, will be back soon More

The facility is very clean and everyone is very nice and professional. I definitely recommend this place. professional. I definitely recommend this place. More

Service check-in was quick and on time. Moises and Tony did a great job partnering to keep me informed and help my vehicle status move along. Moises and Tony did a great job partnering to keep me informed and help my vehicle status move along. More

I would definitely recommend this Hyundai dealership location to all. The service is outstanding, and the wait time is unbeatable. The service advisor, Ms. Kim Riley, is amazing. For the last three visi location to all. The service is outstanding, and the wait time is unbeatable. The service advisor, Ms. Kim Riley, is amazing. For the last three visits that I have scheduled, she has been the only person that I've had interaction with, and every time, it is professional and courteous, almost as if we were related. More

In the past l had no problems with an appointment. The AI, didn’t help . The AI, didn’t help . More

Brought my Car in on a Friday and was NEVER contacted by the service center again. I had to call on Monday and waited an hour holding on the phone to find out that my car was done. When I got to the deale the service center again. I had to call on Monday and waited an hour holding on the phone to find out that my car was done. When I got to the dealership to pick up my car, to find out that the service rep. was not there. Tony asked if he could help and had to go searching to find out where the keys were. Tony did a good job in tracking everything down and get me out the door. More