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McDonough Hyundai - Service Center

McDonough, GA

4.3
623 Reviews

623 Reviews of McDonough Hyundai - Service Center

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January 08, 2025

Shelley Worster was a wonderful advisor! She kept me informed and she knew what was wrong with my car right away. More

by rcgw63
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worster
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Jan 09, 2025 -

McDonough Hyundai responded

We are very happy to hear Shelley provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

January 08, 2025

The dealership service experience was fast and friendly. , The staff were accommodating and set expectations well. More

by n.antonhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

January 04, 2025

The dealership is very clean and nice. T he employees I have met are professional and polite. More

by lavrob60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

Jan 05, 2025 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2025

Great customer service from Stephen Reid and the service team. The atmosphere of the loc made great More

by phillfed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Stephen and our team met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

January 02, 2025

I made the appointment at least a week ahead of time, but when I got to the dealership, they said I did not have an appointment, but they were not busy so they put me in line anyway the service was fast litt More

by cliffj_548
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

McDonough Hyundai responded

Thank you so much, Cliff, for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

December 31, 2024

Great customer service at this location, my car was serviced in a timely manner. Great staff More

by kayjapowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

December 30, 2024

Was informed that waittime would be 1 to 2 hours. Took a total of 4 1/2 hours to receive my vehicle. More

by treyharden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2025 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

December 29, 2024

Tony was my service representative. He was very courteous and professional as well as very welcoming. His customer service was exceptional. Everything that was told to me about my c More

by paulinejclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

McDonough Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at McDonough Hyundai. We hope you have a great day!

December 29, 2024

Dealeship is pretty good! A little slower than I’d like however pretty thorough. I would recommend More

by ray.coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

McDonough Hyundai responded

Thank you, Ray! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Jan 01, 2025 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

The customer service is always satisfactory when I visit the McDonough site for my service appointments More

by BRAYMIKE01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Riley
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Dec 29, 2024 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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