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McFarland Nissan

Stratham, NH

Overview
Employees
Reviews
Vehicles
4.6
599 Reviews
McFarland Nissan strives to be the premier automotive dealer on New Hampshire's seacoast and treats the needs of each customer with paramount concern. We know that you have high expectations and we enjoy the challenge of meeting and exceeding those standards each and every time. For over 16 years, McFarland Nissan has served New Hampshire and surrounding areas as a new and used auto dealership, as well as a strong supporter of the community. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Allow us to demonstrate our commitment to excellence!
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45 Portsmouth Ave

Stratham, NH

03885

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Showing 599 reviews

December 22, 2023

Customer service is great at Stratham. Very helpful each time we go. Chrissy is a super helpful person and will be seeing her for service. Rob in sales is super nice and friendly as we More

by Bruceconnor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy not Sam., Sam Figueroa, Susan Davies
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Dec 22, 2023 -

McFarland Nissan responded

Bruce, we're delighted to know that you've had great experiences with Chrissy and Rob at AutoFair Nissan of Stratham! We appreciate your loyalty and you making the drive to New Hampshire to work with us!

December 09, 2023

Autofair Nissan of Stratham always treats me like family. The techs take the time to explain, in detail, every service that was completed and why. I won't take my Pathfinder anywhere else. They've earned my More

by vjbyronsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa
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Dec 11, 2023 -

McFarland Nissan responded

Thanks for the review! We're glad to know that our team at AutoFair Nissan of Stratham has earned your trust. Safe travels in your Nissan Pathfinder!

December 07, 2023

The service dept is super. I have never encountered a long wait for service. The staff are very helpful and friendly. More

by Tenneyrose57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
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Dec 07, 2023 -

McFarland Nissan responded

We're delighted to know you've had such positive experiences with our service department at AutoFair Nissan of Stratham. We always aim for efficiency and friendliness! Thanks for the great review!

November 22, 2023

Friendly let's you know and keeps you up to date how things are going More

by Johnbev5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa
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Nov 23, 2023 -

McFarland Nissan responded

It's our pleasure to assist you so greatly and provide such friendly and efficient service! Thanks for the stellar review and positive feedback! -- The AutoFair Nissan of Stratham Team

November 20, 2023

Autofair Nissan of Stratham has always been wonderful. The staff is always pleasant and friendly. They are knowledgeable of their products. When having service work done, they keep you updated on the proc More

by Kgauthier30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Sam Figueroa
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Nov 20, 2023 -

McFarland Nissan responded

We're delighted to know that you've consistently had positive experiences with us at AutoFair Nissan of Stratham. Our team always aims to keep our customers informed and comfortable throughout the service process. Thanks for your support!

November 15, 2023

The service department was able to fit me in the same day. Addressed the problem (thankfully not significant). The part I appreciate the most is they offered a few services and a recommendation for item More

by Certified customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa
Report | Print
Nov 16, 2023 -

McFarland Nissan responded

We're glad to know that our service department at AutoFair Nissan of Stratham was able to provide you with such a positive experience! We always aim for transparency and efficiency in all we do. Thank you for your feedback, it's greatly appreciated!

November 11, 2023

Very professional, easy, and straightforward experience. Representatives went above and beyond to make me feel valued as a customer. More

by G. Fowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa
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Nov 13, 2023 -

McFarland Nissan responded

We're delighted to know that our team at AutoFair Nissan of Stratham made your experience easy and straightforward. We always aim to make every customer feel valued. Thanks for the review!

November 10, 2023

Excellent timely service. Service staff very responsive. Highly recommend. Easy I easy out. On line website allows one to keep posted status of work and time frame to completi More

by ELLHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa
Report | Print
Nov 10, 2023 -

McFarland Nissan responded

We're so glad your service at AutoFair Nissan of Stratham went swimmingly! Thank you for recommending us - it means a lot!

October 31, 2023

I was getting an inspection. Apt was at 9:30. 12:30 l had to ask when it would be done. Being disabled and sitting for hours was unnecessary. Never going back More

by Teresawalker67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Figueroa
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Oct 31, 2023 -

Teresawalker67 responded

I will not be going back. I have bought 3 cars there a loyal customer. But the serice is pushy and slow

Oct 31, 2023 -

McFarland Nissan responded

I'm sincerely sorry to see we've lost your confidence. We aim to provide efficient service and clear updates, and it's disappointing this was not reflected during your recent visit. If there is anything I can to to turn your experience around and make this up to you, please contact me directly when you have a moment. Thank you, Walter Ferrara - Service Manager - (603) 580-4540

October 30, 2023

Buying my car from Autofair Nissan was the best car buying experience I've had. My salesman Neal was the best. Sue in finance was great as well. The entire process was so easy and comfortable. More

by tmcmsteiger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Veinotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Davies, Eric Martin
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Oct 30, 2023 -

McFarland Nissan responded

We're delighted to know that your car-buying experience with AutoFair Nissan of Stratham was the best you've had! It's great to see Neal and Sue made your visit so smooth and easygoing. Thanks for choosing us, we appreciate it! Safe travels in your new ride!

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