McFarland Nissan

Cody was very thorough throughout the entire purchasing process. He was attentive, conversational and patient. He provided an excellent tour of the facility and covered all check lists. If we didn't hav process. He was attentive, conversational and patient. He provided an excellent tour of the facility and covered all check lists. If we didn't have to wait so long to meet with the financial manager, I would have rated the overall experience a 5. More

Cody had great knowledge and patience. We gave him a hard time, making him and the rest of the team stay late, but he was more than willing to do so. I ended up leasing as a young adult, which is uncommon am time, making him and the rest of the team stay late, but he was more than willing to do so. I ended up leasing as a young adult, which is uncommon among those that I know, but the price was right and everyone was very helpful. The Sentra I ended up with is a standard and Cody was kind enough to work with me to relearn how to drive stick as it had been years since I had originally learned. All around great service. More

Unfortunately an initially positive buying experience from this dealership has turned into a very negative one. My fiance and I traded in our 2008 Nissan Altima here and leased a 2013 Maxima. The initi from this dealership has turned into a very negative one. My fiance and I traded in our 2008 Nissan Altima here and leased a 2013 Maxima. The initial experience was great. We worked with Todd who was very friendly and went out of his way to help us and make sure we were happy. However, our experience with this dealership since we purchased has been a nightmare. The car we traded in carried a Nissan Security Plus warranty. Because the warranty had only been used for about a year, we were due to receive a refund from Nissan on the unused portion of the warranty. We were told by the sales manager here that we needed to contact Nissan customer service to initiate the process for the refund on the warranty. However, he has no idea who or where to contact about this, he just gave us the general Nissan customer service number that he looked up on his iPhone. Upon contacting Nissan we were told something completely different, that the dealership should be handling the paper work for the refund on the warranty. So, we went back to Autofair and explained this and were assured it would be taken care of. More than a month later, the process for receiving our refund has not even been started by Autofair. We have been trying to get to the bottom of this issue, but calls into Autofair have been met with incompetence, patronization, and even annoyance from the staff including the general manager. I'm not sure what ever happened to customer service, especially in and industry where word of mouth means everything. I absolutely would not recommend this dealership to anyone and will not be returning. More

Before my fiance and I visited Auto Fair Nissan of Stratham, we had a particular vehicle in mind, so we booked an appointment after work. The customer service was great from the start. Cody greeted Stratham, we had a particular vehicle in mind, so we booked an appointment after work. The customer service was great from the start. Cody greeted us with a friendly smile and handshake, taking us right to the 2010 Nissan Rogue we had in mind. Cody's approach was considerate and forthright, giving us a brief of a comparison between the 2010 and 2011 that resided in the next spot. His short review of pros/cons between the two helped us solidify that the 2010 was the one we wished to test drive. Prior to getting on the road, Cody gave us a run-down of the vehicle - I was truly blown away by the knowledge Cody displayed! It was like he had been driving the Rogue for years and knew it inside and out - very impressive. While test driving, Cody was charming and patient - he even filled up the tank for us! The information he had given us before driving made sense, so we knew what to expect from the vehicle, and he answered every question with a thoughtful, confident explanation. Cody took the time to stay late with us and guide us through our purchase together. His team was so very helpful with financing and purchasing - I really can't say enough about the ease and quality of overall service we experienced with the team at Nissan of Stratham. If you're reading this, Cody - we are so very pleased that we walked away with not only the exact vehicle we wanted at a terrific price, but we left with The Best service we have ever gotten at a dealership, hands down. Many thanks to you! More

Cody Bisnett was especially helpful in evaluating my needs in a truck. I found him to be very efficient in knowing what inventory was available on the lot at the time, as well as being knowledgeable ab needs in a truck. I found him to be very efficient in knowing what inventory was available on the lot at the time, as well as being knowledgeable about all of the Nissan truck options that were available to me based on information I gave him regarding the price I wanted to pay, as well as options I required in the vehicle. Unlike other dealers I have visited, Cody and the team at AutoFair Nissan of Stratham listened to me and focused on my needs in a truck, without wasting time trying to sell me something I wasn't interested in. They are a classy group of people, providing a very low pressure, comfortable sales environment for any prospective car buyer. More

I was searching for a used auto for weeks, which means I sat down at about 10 different dealerships and with as many sales specialist. Doug Montgomery is an asset to Nissan Autofair of Stratham. He is by fa sat down at about 10 different dealerships and with as many sales specialist. Doug Montgomery is an asset to Nissan Autofair of Stratham. He is by far the best at his job out of all the specialist I dealt with. Doug totally connected with me in understanding my needs and wants in my auto purchase. That connection made me feel confident and pleased with my purchase and in any future dealings with Nissan Autofair of Stratham. Thank you Doug for your professionalism. ----- Andrew DiBlasi More

Douglas went to great lengths to make sure all my questions were answered, and that I received the purchase price that I was comfortable with. He was patient, professional and personable, as well as questions were answered, and that I received the purchase price that I was comfortable with. He was patient, professional and personable, as well as paid attention to my personal comfort. He explained all technical aspects of the car I was considering until I was able to understand (not being a mechanical minded person), provided history and value reports, and explained all warranties and the financing process well, and to my understanding. Douglas did a great job in making me comfortable with my purchase, and the knowledge that I was getting the right car for me and getting a good value. More

Even though I did not end up striking a deal, my experience dealing with Michelle was extremely positive. She was courteous, friendly and professional throughout the entire process. She is a Genui experience dealing with Michelle was extremely positive. She was courteous, friendly and professional throughout the entire process. She is a Genuine Asset to her employer and is a fantastic person to deal with in what usually is a not-looked-forward-to process. More

They were wonderful! I have less than perfect credit and they helped me get into a new vehicle. No heavy pressure just re-assuring friendliness! The whole team was wonderful, but especially my salesperson they helped me get into a new vehicle. No heavy pressure just re-assuring friendliness! The whole team was wonderful, but especially my salesperson Doug who showed me the utmost respect, and understanding. I highly recommend this dealership and especially Doug Montgomery! More

Where to begin! Incredible service with a kind heart Where to begin! Incredible service with a kind heart and a patient resolve. I've never owned a vehicle from a dealer and so glad I decided to check Where to begin! Incredible service with a kind heart and a patient resolve. I've never owned a vehicle from a dealer and so glad I decided to check you out. Thanks so much! More