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McGavock Nissan Lubbock

Lubbock, TX

4.7
1,137 Reviews

6312 Milwaukee Ave

Lubbock, TX

79424

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1,137 Reviews of McGavock Nissan Lubbock

September 04, 2025

We bought a rouge with Blake last month and LOVE it! The process was so quick and easy. Would definitely shop with him again in the future. More

by Alliemoses101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Foley, 5 stars, Matt Alison, 5 stars
September 02, 2025

I always take my Rogue to McGaffic's dealership. The service is excellent. A member of their team send me texts so I can keep informed about the progress of my car. The staff is friendly and helpfu More

by patricialhoffman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in the service department
August 28, 2025

Great experience! Our salesman was excellent! All the staff is well trained and very professional yet personable! Thank you for making my car buying experience so plea More

by JoJo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Schovajsa. 5 stars ⭐️ , Jonathan Trevino, Brent McGavock
August 20, 2025

Very accommodating and work with you . Was in my new car in a few hours Would recommend this to my friends and relatives. More

by elizasauceda1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo, Jonathan Trevino
July 03, 2025

McGavock Nissan provides excellent vehicle care in a timely manner. A representative keeps the vehicle owner updated on repair work as it proceeds. All stall I've dealt with have been courteous, profess More

by carreavian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lyon, Jonathan Trevino, Crystal Bruner, Patrick Helm, Brent McGavock
June 27, 2025

Friendly, good service, the car wash and vacn is nice. Always get good service every time I go More

by Tmueller1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Helm
June 24, 2025

Exceptional experience at McGavock Nissan! Crystal was honest and attentive, ensuring I stayed within budget. More

by maryjaner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Allison, Crystal Bruner
June 19, 2025

They sell you an expensive car and when you need to go to the service department everyone in the service department is extremely rude except for the two ladies that work there, the salesperson is of no help More

by Noneya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Lyon, Jonathan Trevino, Crystal Bruner, Patrick Helm, Colby Hutson, Eran C
Jun 19, 2025 -

McGavock Nissan Lubbock responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience with our service department. That’s not the level of care we aim to provide especially to a loyal customer who has purchased multiple vehicles with us. Your experience matters, and we’re disappointed to hear you felt like an inconvenience. We’re glad to hear the two ladies in service left a positive impression, but we want every team member to reflect the same level of courtesy and professionalism. We’d appreciate the opportunity to learn more about what happened and try to make things right. Please reach out to our management team directly at gabby.martin@mcgavocknissan.com so we can follow up and address your concerns. We value your business and hope to regain your trust. Again, we apologize.

June 03, 2025

They had quick service and the lobby was comfortable. They also told me everything needed in my car. More

by isaiah P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 19, 2025

Great, fast service. They are professional and courteous through the entire experience. Thanks for effort. More

by Stillkoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell
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