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McGavock Nissan Lubbock

Lubbock, TX

4.7
1,130 Reviews

6312 Milwaukee Ave

Lubbock, TX

79424

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1,130 Reviews of McGavock Nissan Lubbock

June 19, 2025

They sell you an expensive car and when you need to go to the service department everyone in the service department is extremely rude except for the two ladies that work there, the salesperson is of no help More

by Noneya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Lyon, Jonathan Trevino, Crystal Bruner, Patrick Helm, Colby Hutson, Eran C
Jun 19, 2025 -

McGavock Nissan Lubbock responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience with our service department. That’s not the level of care we aim to provide especially to a loyal customer who has purchased multiple vehicles with us. Your experience matters, and we’re disappointed to hear you felt like an inconvenience. We’re glad to hear the two ladies in service left a positive impression, but we want every team member to reflect the same level of courtesy and professionalism. We’d appreciate the opportunity to learn more about what happened and try to make things right. Please reach out to our management team directly at gabby.martin@mcgavocknissan.com so we can follow up and address your concerns. We value your business and hope to regain your trust. Again, we apologize.

June 03, 2025

They had quick service and the lobby was comfortable. They also told me everything needed in my car. More

by isaiah P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 19, 2025

Great, fast service. They are professional and courteous through the entire experience. Thanks for effort. More

by Stillkoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell
May 18, 2025

Sales agent Mr. Blake Foley was approachable and easy to talk want we want . He met our expectations. More

by castillocherry88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Foley
May 17, 2025

I think they do a real good job in every department I would recommend them to everyone More

by stevenkulcsar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Bruner
May 16, 2025

I have used the dealership for service work ever since I purchased the Armada with no issues. But now they want to charge me an up charge for paying with my credit card. The same card I’ve used previously f More

by Chuckjones54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
May 13, 2025

I was shopping for my daughter’s first car. Cody Schovajsa was incredibly helpful and beyond kind. I’ve bought my last 3 Nissans from McGavock and I’ve always had a great experience but working More

by sbenitez7053
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Schovajsa
May 05, 2025

We have bought a few new cars in our life time but this one was the best! Pat was great. More

by larryshelly78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Helm
April 24, 2025

It was time for an oil change & tire rotation. The entire process was less than 30mins. They showed me the filters that needed changing before replacing them. Their customer service is top notch. More

by vaddington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lyon
April 06, 2025

Friendly, fast, affordable, and honest! I am always comfortable taking my car in at anytime and I can trust I will get excellent service. More

by ericagarcia1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell
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