McGee Toyota of Claremont

Great customer support and knowledge of products! Jesse was great to work with! Evan made a few calls and made the deal! Service Department was great as well! was great to work with! Evan made a few calls and made the deal! Service Department was great as well! More

Not fully impressed! I haven't been impressed with the information received/reviewed on my car or the service once I found out the truth from the service guy. I was told I haven't been impressed with the information received/reviewed on my car or the service once I found out the truth from the service guy. I was told that my car needed to be serviced every 5K miles for oil change and tire rotation, after 3rd visit (15K miles) they stated that it only needs a oil change every 10K although I do come in every 5K to get car looked over with tire rotation when it's not a "oil change". (It still takes them a hour or more either way) I mentioned in a survey about what kind of service I received with one of my other cars somewhere else, I was asked the very next visit if I wanted car wash at no charge? I said yes, then they forgot to wash it, so I had to ask them to do it? They answered with, we are busy and it will take a extra 20/25 mins to do that for you. Then the car wash guy got out of my manual transmission car without putting the emergency brake on as he was giving it back to me. I said that the car was still rolling and he said that he couldn't find the brake. I had to quickly walk with the car and open the door to get in and put brake on. I was't informed on some important features about the car and some were electronic safety features that I found out about later in a email from Toyota directly or that I read up on in my car manual book. I feel like I got poor customer service in so many areas! I should have realized something wasn't right when they begged for me to give 5 star rating in the beginning, so that the sales guy could get paid his $100. I didn't usually say anything because people make mistakes, but after I had at least one issue each time I was there for service and also to find out months after the sale I wasn't informed correctly by a sales manager, I now needed to say something. I hope this will only increase the customer service for everyone that walks in the door and not make it hard for me to continue my car getting serviced there! More

Replace airbag inflationHardware Service commenced on time and the time duration was as expected. Service staff was up beat and friendly I had a very good experience with the McGee s Service commenced on time and the time duration was as expected. Service staff was up beat and friendly I had a very good experience with the McGee service department. Highly recommend them for a place for service. . The reason for the visit was for a maintenance issue. More

Quick and competent. I was reluctant to try service here again since I had several bad experiences in this building under the old name. I needed warranty work done, and my I was reluctant to try service here again since I had several bad experiences in this building under the old name. I needed warranty work done, and my regular dealers were not available because of Covid-19. The staff was pleasant and knowledgeable and I was in and out for airbag hardware and a transmission reprogram in a couple of hours. The sales staff let my wife and I test-drive a couple of hybrid vehicles which were very impressive. Overall I was glad I tried them out. I can't wait to see them in the new facility. It will feel like a whole new experience then! More

Awesome experience We purchases a new Rav4 just a few months ago and just had to go back. We ended up buying a Truck. Everyone is very friendly and courteous and walked We purchases a new Rav4 just a few months ago and just had to go back. We ended up buying a Truck. Everyone is very friendly and courteous and walked us through the steps without a hitch. More

Amazing Experiences We purchased a new car less than a year ago, McGee has done an excellent job. We don't live locally, but they offer free wifi, and a great lounge area We purchased a new car less than a year ago, McGee has done an excellent job. We don't live locally, but they offer free wifi, and a great lounge area where we can get some work done while our vehicle is being serviced. We have had 2 oil changes, and each time we go, it's a very swift process, and the people are always incredibly friendly! I will definitely look forward to each interaciton with them! More

Great value,service & product My experience purchasing my 2019 Highlander Hybrid was great. The sales staff was professional but friendly and definately knew their product. Every f My experience purchasing my 2019 Highlander Hybrid was great. The sales staff was professional but friendly and definately knew their product. Every feature of the Highlander was explained in great detail and made my choice to buy a no brainer. I love my new Toyota and have no regrets with the dealer or the brand. I would definately recommend McGee Toyot. More

I was very pleased with help I got from Donna Tilton when I contacted her about trading, she’s no longer salesperson like when I went in before but she had Sara Reynolds assist me & she was very pleasant & h I contacted her about trading, she’s no longer salesperson like when I went in before but she had Sara Reynolds assist me & she was very pleasant & helpful. Donna continued to help if needed, they were very informative &a great atmosphere More

Quick and easy! The staff was friendly and I was able to work out most of the details over the phone. Easiest car purchase ever! work out most of the details over the phone. Easiest car purchase ever! More

Winter tires were removed and oil was changed quite quickly. Staff was friendly and helpful, answering a question about airbag defects. Dropped off Rav4 and soon got a call to retrieve it. Will return for the go Staff was friendly and helpful, answering a question about airbag defects. Dropped off Rav4 and soon got a call to retrieve it. Will return for the good service. More