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Hurlbert Toyota Scion - Service Center

Epping, NH

4.2
108 Reviews

108 Reviews of Hurlbert Toyota Scion - Service Center

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December 08, 2017

positive great concern by the mechanic and the service manager, so I will definitely being back. they also sold me the car new. satisfied with my experiences More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mechnanic who worked on my car 12/06/17, Katie Mitchell
Dec 12, 2017 -

McGee Toyota of Epping responded

That's great to hear Mike! We're happy that you are happy and satisfied. Whenever you need anything else, please let us know!

December 07, 2017

Best service in NH Hurlbert Toyota is the most professional dealership I have ever done business with. From the call to make the service appointment to the culmination o More

by Judy davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom carlson
Dec 11, 2017 -

McGee Toyota of Epping responded

Thank you for the kind recommendation, Judy! Tom was glad to work with you to make sure you were both on the same page about your 2015 Sienna. We're happy that you chose to come to us for your service needs! Please let us know if there is anything else we can do for you!

December 06, 2017

Replace radio My tacoma needed the radio replaced. It also needed bulbs replaced. The service was excellent. The staff are professional and courteous. Ariel was ver More

by Janey 12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Sallemi
Dec 07, 2017 -

McGee Toyota of Epping responded

We're happy we were able to get your radio replaced and your bulbs replaced, Janey! Thank you for the kind words and positive feedback. Please come see us again.

November 28, 2017

Hulbert is as good as it gets.. Hurlbert Toyota is one of the few places that absolutely cares about my time as a customer, they have bent over backwards to get me in for service as More

by Joseph B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carlson 441
Nov 30, 2017 -

McGee Toyota of Epping responded

Joseph, we’re so glad to hear that! We appreciate you taking the time to share your positive feedback. It’s customers like you that we enjoy seeing time and time again! We strive to gain your loyalty by exceeding your expectations and providing complete customer satisfaction. It was a pleasure doing business with you and we do hope you come back again.

October 06, 2017

Superior customer support Excellent customer service by Ariel sallemi who followed through on complex repair issues and created an overwhelmingly positive experience and great More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Ssallemi
Oct 09, 2017 -

McGee Toyota of Epping responded

Wow, thank you for the glowing review! Ariel will be so happy to hear your kind comments and we are glad that you and your vehicle were taken such great care of. Thank you again and we hope to see you soon!

September 21, 2017

Service Dept with Tom C,Doug H and Ed M Can't say enough about the Service crew at Hurlbert! Can't beat Tom C or Doug H and Ed. Ask for them when you need something done right, 👍👍👍 More

by Lyke2travel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Corson, Doug Harrington and Ed MCKertick
Sep 25, 2017 -

McGee Toyota of Epping responded

Thank you for the fantastic feedback about our service team! We truly appreciate your comments and look forward to your next visit. Have a wonderful day!

August 03, 2017

Misslead- Worse service Stay a way from this dealer. Worst service and total miss guided information. I went to buy a Rav 4 for my friend. When we enter the dealership there More

by Jay L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nick/paul
Aug 04, 2017 -

McGee Toyota of Epping responded

Jay, thank you for sharing your concerns with us. We are disappointed to learn that you were not completely satisfied with your experience at Hurlbert Toyota. We pride ourselves on being completely honest and transparent with our customers and regret to hear that you felt otherwise. As Paul mentioned, per Toyota we are not able to combine multiple offers. We apologize if you felt mislead and can assure you that was not our intention. If you have any questions please reach out to our General Manager, Ara Kostandin, at 603-693-1010.

Aug 08, 2017 -

Jay L responded

I requested to Paul to speak with Manager and waited for 10-15 minute. Why you try to mislead again others who are reading the review. I understand now that you are not able to combine multiple offers. My complaint is why I was not informed that from the beginning. Per Nick comment " It does not make any difference on the price I pay cash or credit 0% for 72 months". When Paul presented the deal it was never mentioned to us that financing will make the car price difference. It was totally misleading!

April 28, 2017

Quick excellent service and pest control too! I had my car in for routine service today. While doing the multipoint check, the service department found that I had a little rodent making a home in More

by galesart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't remember the service woman's name. She even gave me a tip to reduce the chance of another visitor in my air filter!
May 02, 2017 -

McGee Toyota of Epping responded

Thank you for your feedback! We are so glad we were able to get everything taken care of in a timely manner for you! We look forward to working with you again in the future!

April 27, 2017

Top quality service department 6+ year customer, 2 vehicle purchases including my 2017 Tacoma which I took for its first 5K service today. Originally scheduled the appointment onli More

by jcaucis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carlson
May 02, 2017 -

McGee Toyota of Epping responded

Thank you for your feedback! We are thrilled to hear you had such a pleasant experience scheduling service and working with our service team! We recently installed a new online scheduler and are delighted to hear that you found it very easy to use. Please let us know if there is anything else we can do for you in the future!

April 27, 2017

Best parts & service around ! I've been doing business with Hurlbert Toyota since 2008. Charlie in parts always makes sure I have the best parts for my car. My mechanic is almost a More

by Bridge2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie in parts, Tom in Service
May 02, 2017 -

McGee Toyota of Epping responded

Thank you so much! We are so glad to hear you have had such wonderful experiences! Thank you for being a valued customer for almost 10 years! Please let us know if there is anything else we can do for you in the future!

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