McGovern Chevrolet Cadillac

Poor customer service I brought in my car as an appointment. was made I spoke with Anthony. He had indicated that the service would take a few hours and cost about $425-$45 I brought in my car as an appointment. was made I spoke with Anthony. He had indicated that the service would take a few hours and cost about $425-$450 in expense. Returning three hours later I was greeted by Anthony and he confirmed that we were all set. Upon receiving my bill For $619.73, I asked to speak with him , he stated that is what the automobile needed. I said, would you not call for approval for the extra work, he stated that he knew I would see the value. Well at this point I don't enjoy car repair shops spending my money. Spoke with apparently his mgr. and currently I am disputing this issue with my American express card , I'm sure they will see it threw clearly. NEVER AGAIN STAY CLEAR OF THIS PLACE. More

Happy Experience My Sales Associate, Flavio Vidoto, was very pleasant, experienced & informative. Even when I returned for service, he took the time to explain the onb My Sales Associate, Flavio Vidoto, was very pleasant, experienced & informative. Even when I returned for service, he took the time to explain the onboard computer questions I had after I had driven the car for awhile. I recommend him if you want to purchase a used car or truck or a new Chevy or Caddy, He's a 1st class guy. More

Great experience with Sales Consultant Flavio Vidoto Sales Consultant Flavio Vidoto was excellent to deal with and also very helpful and giving of his time after the sale with technology assistance. Flav Sales Consultant Flavio Vidoto was excellent to deal with and also very helpful and giving of his time after the sale with technology assistance. Flavio is an excellent representative of the dealership and I will recommend Tracy Cadillac because of him. Tom Walsh More

Poor Customer Service Customer service set up an appointment for early morning and said the job should take an hour. I got no update and called them 5 hours later to Customer service set up an appointment for early morning and said the job should take an hour. I got no update and called them 5 hours later to be told they didn't start it yet and had no idea when it would be done. I called again 30 minutes before closing and Anthony said it was done "a while ago" and he left a voicemail. I show up and they said they had me confused with another customer. They finally gave me a rental which they had said earlier in the day they did not have. To sum it up, a 2 hour long job took a day and a half, and cost me a day of work without my truck. Really? No one from that dealership has reached out to me to apologize or explain what happened. If you must go to this dealership (not recommended) speak only to David Poitras. More

Tracy Motors is awesome! Honestly! I just had a truly enjoyable experience buying a car! Hard to believe, I know! Most of us dread car shopping in the IS and for good reason! No joke! H I just had a truly enjoyable experience buying a car! Hard to believe, I know! Most of us dread car shopping in the IS and for good reason! No joke! However, I told Flavio, the salesman at Tracy Motors, Inc, on Samoset St (Route 44) in Plymouth, MA, that I didn't want to play the game of waiting and waiting and being at the mercy of the auto dealership. I stated what I was looking for, why I was ready to trade my old car and a few other requirements. Flavio was so helpful, professional and polite, not to mention knowledgeable! FLAVIO & Paul, the finance manager, were willing to work with me to allow me to arrange the way I wanted to pay for the vehicle, instead of pushing me into a financing plan that was not right for me! The entire experience took a few hours (instead of a few days or more) and was so pleasant! I can't say enough good things about this dealership and staff! Please note that I am usually a very picky, difficult consumer. So such a great review coming from me is almost unheard of!! I will pick up my new car tomorrow and am very happy about that! A thousand thank you'd to FLAVIO, Paul and Tracy Motors! More

Excellent service The gentlemen I worked with were very professional and helpful. They even delivered my car out of state. My car is as described and I love it. The gentlemen I worked with were very professional and helpful. They even delivered my car out of state. My car is as described and I love it. More

Stress free environment Like most people I tend to dislike dealers and the typical sales staff that they employ. Tracy Chevrolet/Cadillac was the opposite, and as stress fre Like most people I tend to dislike dealers and the typical sales staff that they employ. Tracy Chevrolet/Cadillac was the opposite, and as stress free as car buying can be. My sales guy Geoffry was extremely nice, offered me coffee/drinks, showed me multiple trucks and eventually worked with me to get the deal that was within my budget. I didn't think I would be able to afford a brand new truck, but they worked with me and made it happen. I did shop around at another local Chevy dealer, and hands down would go back/recommend Tracy. More

Great deal! Best deal!! Been searching and this is great deal! No pressure at all. There friendly honest costomer serivice is great! They will tell you like it is Best deal!! Been searching and this is great deal! No pressure at all. There friendly honest costomer serivice is great! They will tell you like it is! no gimmics. I recommend this dealer to anyone in the market. More

Bought 2 Cars From Mike Shopped at all the local Chevy Dealers, this was the easiest and best price around!! I would highly recommend Tracy Motors sales and service to everyo Shopped at all the local Chevy Dealers, this was the easiest and best price around!! I would highly recommend Tracy Motors sales and service to everyone. More

great customer service I bought a used Chevrolet Impala that I love. I had A easy stress free buying experience. I would recommend anyone buying a new or used car to shop t I bought a used Chevrolet Impala that I love. I had A easy stress free buying experience. I would recommend anyone buying a new or used car to shop their. ?? More