McGovern Chevrolet Hyundai

I have bought upwards of 15 cars in my life time and had many sale people of many different qualities. I believe that I make my purchases not solely on the car I'm about to buy but on the trust that is buil many sale people of many different qualities. I believe that I make my purchases not solely on the car I'm about to buy but on the trust that is built during the brief interaction between sales person and customer. I can say without reservation that our salesperson, Nick Carco was amongst the best I've ever had. My wife and I were greeted with a warm and friendly reception and felt comfortable from start to finish. We weren't rushed or pressured but guided through the sales process. I often leave a dealer feeling as if they got the best of me regardless what I ended up paying. This was not the case with Nick. The financing man, Tim, was equally knowldgable and assuring. It's truly not often I've ever had the urge to say that. Overall, I'd recommend Nick, Tim and Mirak to friends and family. More

Once again I have come to this dealership and needed help and I was given their best support ever again. I didn't have money for a rental and I knew the car repair would cost me at least 500.00 on top of th and I was given their best support ever again. I didn't have money for a rental and I knew the car repair would cost me at least 500.00 on top of that the repairs are going on my moms credit card so I am really struggling. I was straight forward with Craig and Larry and they looked to see what they could do. Within minutes Craig made a call and guaranteed me a rental. This was only the beginning of my problems and solutions. I later found out the work would cost 2800.00 and I began to cry. Yes they could have put me in a new car but I was not prepared for that. I called Saturn because I purchased all of their extended warranty programs and I prayed that this fell under that clause. Craig got involved and spoke to someone at GM and next thing they offered me 1100.00 toward the bill and I would be left with a 2000.00 balance. Maybe it still is high but its the effort that Craig went out for me to even get me some kind of help on the repair cost. He made me feel like he cares. Everytime I come there I feel like he takes special care of me. No I am not some young pretty blonde with a banging body. I am a 51 yr old black female and I live in Braintree. As long as I keep getting the quality of service I get from Craig and his staff I will keep driving miles to get there. I am so grateful. Thank you. Sharon Canty More

My family and I have been purchasing vehicles at this dealer for a number of years. What keeps me coming back is the service. Paul DeFeo in the Service Department is exceptional with customer service an dealer for a number of years. What keeps me coming back is the service. Paul DeFeo in the Service Department is exceptional with customer service and vehicle knowledge. His dedication and professionalism makes returning to Mirak to purchase another vehicle a very easy decision. The ownership and sales staff(Jeff Calder and Jim Shannon) are very accomodating and make the purchasing process very low pressure and seemless. There are obviously many dealerships in the Greater Boston area. Mirak sets themselves apart with their commitment to making the buying process as friendly and comfortable for the customer as possible, and they back it up with their superior Service Department. More

Dealing with Jonathan Buck at Mirak was a refreshing experience. He was helpful about our requirements and answered all our questions. There was no pressure, extraneous verbiage or reinforcements. He experience. He was helpful about our requirements and answered all our questions. There was no pressure, extraneous verbiage or reinforcements. He handled the sale in an efficient and businesslike manner. When we picked up our car, he took time to go over all the features and operation of the vehicle. From beginning to end, he was always there to make the auto buying experience a pleasant one. More

1. They were very prompt in response to my online inquiry 2. Ana was a great "advance" person and made me feel comfortable pursuing a deal 3. Nick was very sincere and I didn't get the sense that he inquiry 2. Ana was a great "advance" person and made me feel comfortable pursuing a deal 3. Nick was very sincere and I didn't get the sense that he was trying to squeeze me at all. I've been leasing cars since 1995 and I think I know my way around the process. I think I got a fair deal, and I also think they are making money on the deal. That works for me; it should be a two-way street. 4. If I wasn't satisfied, would I have gone back in 3 days and leased another Sonata? More

As for Craig: He is an excellent manager of this service center. He always helps staff with smiling face when the staff have hard time to solve the problems of cars, and he always tries to make customers sa center. He always helps staff with smiling face when the staff have hard time to solve the problems of cars, and he always tries to make customers satisfied and happy. He is a really good worker. As for Paul: He is a great engineering service man and he always tried to do his best to find a best and good way to solve the problems that customers face on. Also, he is trying to finish the work by on time and promptly. More

Overall, the service and friendliness were very good, however there were some hiccups along the way involving financing that could have (and should have) been avoided. The rush to make a deal overshadowe however there were some hiccups along the way involving financing that could have (and should have) been avoided. The rush to make a deal overshadowed need to make it a smooth process for the buyer. While I would rate Jonathan as an excellent salesperson, my overall experience with Mirak was only a 3 or 4 out of 5. More

I absolutely recommend Mirak Hyundai, and I also absolutely recommend salesman Nick Carco. The Good: I was purchasing a Veloster, a brand new model for 2012, that was pretty popular and had a lot absolutely recommend salesman Nick Carco. The Good: I was purchasing a Veloster, a brand new model for 2012, that was pretty popular and had a lot of buyer interest - and Mirak charged MSRP when other dealers were adding $2500-$3500 to sticker price; Nick was very, very knowledgeable about the vehicle and worked very hard to find me exactly what I wanted, Tim made the actual finance & a purchase a snap, in and out in 30 minutes. No hassle, no stress, no strain. Absolute best car-buying experience of my life. The Bad: It took me about three weeks of hassle, mis-communication, being shuffled from one salesman to another, annoying emails, and requests for information not being fulfilled *before* I got to Nick and the really excellent experience. The Details: My initial experience with the dealership was a little rocky, and I was less than inclined to continue working with them. I was very interested in purchasing a Veloster, a brand new model. When the first car showed up, I scheduled a test drive - the gentlemen on the phone told me it would be ready to drive two days hence, and we made an appointment for that time. When I arrived for the test drive, I was told that the car was not ready to be driven and I'd have to come back. Would have very much appreciated a heads-up call saying that the car wasn't ready and not to bother coming down. I didn't appreciate having my time wasted. After that, I was subjected to email after email asking if I was ready to purchase, did I have any questions, would I like to have my Hyundai (that I hadn't bought yet!) scheduled for a service visit, and the like. The initial salesman I worked with sent these emails, but never got back to me with the specific information I needed to make any purchasing decisions. Then, I fell in with Nick Carco. Nick immediately assessed my needs, asked me what I was looking for, told me he'd find me relevant information, and then got back to me with that information quickly. He then proceeded to bend over backwards to find a very specific (and apparently rare) model, trim & color combination for me and have it transferred from another dealer. When the car arrived and it was time to do the deal, he got me in with the Finance Manager, Tim, who had me in and out in 30 minutes with a deal that worked for everyone. Nick knew every detail about the car, from stem to stern, and was able to explain every feature. Nick did a great job overall, and I was very happy to work with him and Mirak. I'd definitely recommend them both. More

Everyone was very friendly and helpful throughout the whole process, and I would recommend this place to anyone looking to buy a vehicle. Jeff Calder, along with a few others, always greeted me with a sm whole process, and I would recommend this place to anyone looking to buy a vehicle. Jeff Calder, along with a few others, always greeted me with a smile and answered any questions I had. GREAT PLACE!! More