McGovern Chevrolet Hyundai

I had done lots of research on the 2011 Hyundai Sonata GLS before meeting Jonathan. Dealt with a number of dealerships "Internet Services" for buying a new car. Used various online car buying tools so I GLS before meeting Jonathan. Dealt with a number of dealerships "Internet Services" for buying a new car. Used various online car buying tools so I felt comfortable with what I wanted to spend before going to Mirak. Arrived and was warmly greeted by Jonathan. The dealership already had much of my information on file. I indicated the color preference and basic options and he did a search for a car. While sitting there, they checked out my old car for trade and by the time he found a match, they had a price ready for my car. He was a little high on the final figure and I asked for only 1 price adjustment. He came back and said, no problem. I left a deposit on the car, spoke a little more with Jonathan and was out the door in less than 40 minutes. He was excellent as were all of the people I dealt with in the dealership. On delivery, took me down to meet the service department. Explained and offered to set up anything I didn't understand. The car is beautiful, Jonathan was great and I have never had a better car buying experience. More

After shopping around for a few months to replace a much-loved compact wagon that had served well for 15 years, I was not very satisfied with any of the affordable (under $25k) replacement options. Eve much-loved compact wagon that had served well for 15 years, I was not very satisfied with any of the affordable (under $25k) replacement options. Everything was either a little too small, a lot too large, unreliable, not well laid out inside, or otherwise inferior to my older vehicle. I would have been happy to wait another year, as models seemed to be moving in the (Eurostyle) direction I wanted. But the old wagon was starting to fall apart, and was unlikely to pass inspection in five months. I planned to wait until then, and buy whatever was the nearest fit on the best promotional sale. There isn't a very close Hyundai dealer to me, so I hadn't bothered looking, or even doing complete Web research. Happened to be passing through Arlington with spare time, though, so called ahead and dropped into Mirak. Sales team (salesman, sales manager, office manager) were all polite and pleasant. I was given straightforward information with no pressure or games. They happened to have one of the relatively uncommon model I wanted (Elantra Touring manual) on the lot, so I stretched the time and took a test drive. Car handled nicely and seemed generally suitable. Got pricing information, thanked dealer, said I'd think about it. Went home, did more research, thought hard about grinding noises coming from current vehicle's front axle. Called dealer, talked more seriously about price, including trade-in and a few add-ons. They were surprisingly generous, given old car's condition. Thought about it some more, said I'd be back the next day to buy the car. Can't recall a previous auto purchase as effortless, pleasant, smooth. Everything was ready on time; Ken even managed to transfer all my radio settings to the new vehicle during the brief paperwork ceremony. They introduced me to the service staff as well, which was nice. Additional keys, mats, etc. arrived in good time. Car has performed fine so far. I can recommend this dealership and salesman without reservation. It's a bit further than I liked from home, but quality of dealership makes it worth the drive. And there are plenty of worthwhile shopping, dining and entertainment opportunities right nearby to make it something of a destination. More

I have been buying cars for many years.Buying at Mirak was a pleasant surpriseNo pressure No hype.Dealing with John and his manager was painless.There is a Hyundai dealer close to my home and the differec was a pleasant surpriseNo pressure No hype.Dealing with John and his manager was painless.There is a Hyundai dealer close to my home and the differece was like night and day.I had a small problem problem and went back to Mirak .Everyone including John and the people running the service department were very accomadating and helpful.I spent 30 yrs in retail management These folks know how to make a customer happy More

I recently brought my 2003 Accent in to fix the transmission. I was very frustrated because I've had transmission trouble before, but Bill and Craig figured out what was wrong and got it fixed. The transmission. I was very frustrated because I've had transmission trouble before, but Bill and Craig figured out what was wrong and got it fixed. They kept me updated on the status and were flexible about when I was able to pick the car up. I always have very good customer service at Mirak. They are good at listening to the problem and working with the customer to fix what's necessary. I'd recommend this service center to my friends. More

i went to this dealership to have my left tail light bulb replaced with my 3 kids in tow...i was out of there in 15 minutes. They made this experience easier on my kids as they did for me. Great customer s replaced with my 3 kids in tow...i was out of there in 15 minutes. They made this experience easier on my kids as they did for me. Great customer service...kind and attentive. I recommend this dealership for all service needs. More

I'm a Connecticut resident, owner of a Hyundai that broke down at Logan Airport during a New England college trip. The car was towed to Mirak, and Phil Zullo was the Service Consultant. Being both from out down at Logan Airport during a New England college trip. The car was towed to Mirak, and Phil Zullo was the Service Consultant. Being both from out of town, and under significant time pressure, Phil was more than helpful - he was able to work the repair into a crowded service schedule, and the service team identified the problem, made the repairs, and even conducted an outstanding recall repair. The service department, and Phil Zullo in particular, were outstanding. More

I have been going to the Mirak Hyundai service department for over seven years now and have never had a bad experience. Paul is one of the best service consultants and is very willing to help through any si for over seven years now and have never had a bad experience. Paul is one of the best service consultants and is very willing to help through any situation On 4/26/10 when I went in for a tire service Craig, the service manager really showed that loyalty does pay off. Thank you again Mirak Hyundai!! More

We came on a Sunday after being told on Friday that they had the 2010 Tucson GLS AWD in Black. David apologized and told us that the car was sold the day before (Saturday). Once again he apologized but ex had the 2010 Tucson GLS AWD in Black. David apologized and told us that the car was sold the day before (Saturday). Once again he apologized but explained that someone walked in on Saturday and bought it. He showed us the car so we could at least check out the model in the color. He answered all of our questions and convinced us to trust him that he can locate the exact car we want in 2 days and he told us exactly what it will cost. Although we were mentally convinced on the car, he went through all the features of the redesigned 2010. He also explained how he would search and locate this car. After visiting another dealer without inventory and communicating with the other local dealers we realized that this vehicle has not been released in sufficient quantities to meet demand. We really felt strongly that David was going to get it done so we gave him the chance. Do I need to finish this story? Of course. Yes, he updated us that he found it in-transit to another location and it was coming our way. Everything was as "advertised". Model, Color, Options and price all as exactly requested. Everything done as promised. This was an excellent experience for us. David is a real pro. More

On Mon Apr 19/10,My wife and I were travelling back from On Mon Apr 19/10,My wife and I were travelling back from Boston to Halifax and we had car trouble. We were delivered to this Dealer via AAA and then On Mon Apr 19/10,My wife and I were travelling back from Boston to Halifax and we had car trouble. We were delivered to this Dealer via AAA and then the "magic" happened. Craig Tedeschi and his TEAM were magnificent,professional compassionate and caring for our safe return back to Canada.We were made to believe we were the only customers in the place,and that we were priority one. I will forward anyone I know to this estab.as they are very service driven. Well done and most appreciated. Two desperate travellers from Halifax were very fortunate to have this business avaiable to them when they needed it most. Sincerely..Doug and Irma Ross More

I had brought my wife's newer model Chevy Malibu in to the dealership where we had originaly purchased it, in need of two front tires and because of a knocking noise the steering wheel was making . After the dealership where we had originaly purchased it, in need of two front tires and because of a knocking noise the steering wheel was making . After making an appointment to come in and then given the run around about how these things "happen", the mechanic returned no more than a few minutes later with an outragious estimate in hand claiming that I would not find a better price for the work needed. I just couldnt see spending that kind of money on a "new" car that had been serviced regularly and had fairly low milage. A friend highly recomended Mirak Chevrolet-Hyundai in Arlington and what an experience! They were able to accomodate my busy schuedule and saw me the very next day. I worked mainly with Phil Zullo who could have not been any more thorough and professional (as it turned out some of the work was still covered under warrenty!) The estimate I was given was more than reasonable and Phil made it a point to have it done quickly and done right! I felt like I was their number 1 priority and that my business was important to them, which in my experience, is not always the case with larger dealerships. To say I am impressed is an understatement! I will bring all my future service needs to Mirak and will pass along this experience to my friends and family. Thank you Mirak! -J.W. More