McGovern Ford of Beverly

I had great experience. My sales person took time to listen and did not push or rush. Mark the Sales Manager was wonderful. And Christian A in service is THE BEST. My sales person took time to listen and did not push or rush. Mark the Sales Manager was wonderful. And Christian A in service is THE BEST. More

Overall, I was happy with the dealership. It was clean, there was a lot of inventory and they were able to get the car I wanted. It was clean, there was a lot of inventory and they were able to get the car I wanted. More

I walked in just looking for numbers on trading in and considering my financial options between financing and leasing. I originally was looking to do a lease for an F250 but wasn’t aware that Ford didn’t considering my financial options between financing and leasing. I originally was looking to do a lease for an F250 but wasn’t aware that Ford didn’t offer that as an option. I had worked with Ambrose previously and knew I wanted to work with him again. Ambrose explained that to me and talked me through upgrading to a newer F150 and made sure I got all my questions answered and the options I was looking for. Ended up signing for a lease that night and couldn’t be any happier. Well done Ford and well done Kelly! More

Had a great experience at Kelly Ford! Scott was liked, patient and his product knowledge helped me make the right choice for me! Love my Bronco! Scott was liked, patient and his product knowledge helped me make the right choice for me! Love my Bronco! More

Dave Levesque was an awesome salesman. He was patient, caring, listened to what you had to say. I would buy another care from Dave in the future. He was professional, kind and very knowled He was patient, caring, listened to what you had to say. I would buy another care from Dave in the future. He was professional, kind and very knowledgeable More

Once again Kelly Ford has exceeded our expectations. From our first phone call with Amanda, who went above and beyond with our numerous questions and calls. Her professionalism and can do attitude was From our first phone call with Amanda, who went above and beyond with our numerous questions and calls. Her professionalism and can do attitude was a breathe of fresh air. She is a definite rising star in our book. John Arnold, who as always ensures only the best of himself and the product processed our sale in under 3 hours. The sales Manager, Mark Galante gave us the absolute best trade in value for our trade, and upon delivery he made sure the truck exceeded our standards. Overall from start to finish the entire process was as easy as it gets. Kelly Ford without question lives up to its motto "We Make it Easy". Thank you all. More

Unfortunately the service department here leaves much to be desired. Exceedingly long waits for simple services like oil changes. When I asked when my car would be ready (I waited and the guy said it woul be desired. Exceedingly long waits for simple services like oil changes. When I asked when my car would be ready (I waited and the guy said it would be less than an hour) he simply said Oh it shouldnt be too much longer. He said this several times thinking it would solve the issue. Then when I asked again they fired back asking if I wanted to do a brake service or change two tires. Wait, didn't you just say it shouldn't be too much longer? Why is the car still with the worker then? Simply put when you have an appointment it shouldn't increase the time you're sitting there. They will try to upsell you on things you probably don't need. Next time, I'll trust my service with valvoline. They're quick and reliable! More

The service department is TERRIBLE! ! I waited 2 weeks from when I initially called because that's when they told me they could repair the vehicle. It's been 3 more weeks and they stil ! I waited 2 weeks from when I initially called because that's when they told me they could repair the vehicle. It's been 3 more weeks and they still haven't repaired the vehicle and it's just a simple fuel line replacement. I've called over ten times to get updates and not once have they provided me one. They just tell me they'll call me back and they never do. The only way I can get an update is by physically going there and they make up some excuse every time. So next week will be 6 weeks from when I initially scheduled the repairs and it will be week #4 that they've had possession of the it. The worst service I've ever experience for anything in my life. I will tell every one I know and pay as many reviews as I can telling people never to bring a vehicle there for repairs. More

Seamless and friendly transaction from start to finish. Would definitely recommend this dealership and Dave to anyone! Would definitely recommend this dealership and Dave to anyone! More

What a great experience we had. No xxxxxxxx sales approach. We had a great experience buying our new car. Ambrose was terrific to us. He is a very down to watch same person. We app No xxxxxxxx sales approach. We had a great experience buying our new car. Ambrose was terrific to us. He is a very down to watch same person. We appreciate you! Thank you so much. More