Back

McGovern Honda

Everett, MA

4.9
1,632 Reviews

100 Broadway

Everett, MA

02149

Directions

By Type

1,632 Reviews of McGovern Honda

August 21, 2018

Very Disappointed in Deceiving Practices I requested a quote to buy a new vehicle online, and was given a very competitive price. When i went in to purchase the car, i was told i needed to More

by Ryan007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman named Max, cant remember last name. Rocky Iudiciani from Internet
Sep 04, 2018 -

McGovern Honda responded

Good afternoon Ryan, First, please accept our apology for any inconvenience or misunderstanding. We truly regret losing any customer. When you first contacted us at the end of July, the price you were quoted was valid for that month. When we quoted you, we were unaware of lease payment s remaining on your current vehicle. When we scheduled your appointment for 3:30 PM on August 11th, we were prepared to assist you and honor the July pricing. Unfortunately, and we understand that things happen, you arrived closer to 4:30 PM which didn't allow for us to give you all of the time you deserve. We appreciated that you returned the following day. When working through the pricing, we had to take into account your remaining lease payments, of which we were happy to cover one, in addition to offering complimentary All Season Floor Mats. We truly did try our best to match what you were offered given the unexpected payments. It was with no intent to mislead and again, we regret that we were unable to earn your business. We wish you all the best in your new Honda and many happy miles. You made a great choice with the CR-V!

August 20, 2018

Great person great salesman! Bought a new Honda Accord John was great made the whole experience enjoyable and easy! Called me texted me and emailed me to keep me informed during t More

by Giannetti88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick
August 16, 2018

Best customer service My husband and I have been leasing Hondas for over 20 years. We would never think about going anywhere else. Customer service is #1 with this dealers More

by DeniseC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Rana, John Fitzpatrick
August 16, 2018

Always have had a great experience with Honda cars of Boston John Fitzpatrick is a friend and neighbor this was the third time my wife and I leased a crv from Fitzy we feel he has always treated us fairly with h More

by Neighbor ted
Recommend Dealer
Yes
Employees Worked With
Robert Giacchino, Oscar Caicedo, John Fitzpatrick
August 15, 2018

Best Car Salesman Ever! Fitzy was recommended to me by a family member's friend and he did NOT disappoint! This was my first timing leasing, he made the process super fast an More

by computer49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Rana, John Fitzpatrick
August 14, 2018

Overall wonderful experience! I must say I am usually leery of going into a car dealership because of a bad experience I had once with a very pushy car salesman that left an awful More

by Anne C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick, Wendel Viana
August 12, 2018

Fitz is #1 This has been the easiest, smoothest, and most enjoyable process! He made me feel welcomed and comfortable and looked out for me when choosing my best More

by Rita123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick
August 12, 2018

Great experience Bought an awesome Accord off John today. He took great care of me. Made sure I was getting exactly what I wanted and the process was as smooth as poss More

by Brooks94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick
August 09, 2018

Excellent Great experience would definitely recommend checking them out if your looking to get a new or used car, and I would go back myself to purchase a car. More

by Elh1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick, Wendel Viana
August 07, 2018

SATISFIED CUSTOMER Steve is very attentive when it comes to Honda customers. Me and my fiance visited Honda of Boston for the first time and was extremely impressed with More

by Boston617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie was great., Steve Whalen
...
102
...