
McGovern Honda
Everett, MA
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1,566 Reviews of McGovern Honda
This was my 2nd purchase at this dealer. Fitzy helped me the first time and was even nicer the second time around. Great deal, great dealer! Leslie Remis the first time and was even nicer the second time around. Great deal, great dealer! Leslie Remis More
Went to Honda Cars of Boston after visiting Gallery Honda (close to my house). Although the place looks like WW3 (construction), the staff is great and friendly. Found 2 quality used cars and was ready to bu (close to my house). Although the place looks like WW3 (construction), the staff is great and friendly. Found 2 quality used cars and was ready to buy, just needed to work on price. They matched Honda Gallery's mark for my trade value, which was fine. Personally, I would want to beat the competition on any mark, but I was okay with it. I was very reasonable about my trade, even though the car is worth more parted out then the offered. Accords hold value forever. Dean greeted me at the door and turned me over to Muhammad Ali. "MO" was great. I can honestly say that I wanted to buy a car from him just so he would get the commission. We went over cars and we saw 2 that we liked. We worked numbers on both to decide what was the better fit. He worked really hard and stayed late with us. I wanted to get the deal locked down before I left that night and pick up the car the next day. Now the less good stuff. I brought a comparison of the same car I decided on, a 2010 Honda Accord EX-L. The comparison was being sold at Kelly Honda in Lynn. The difference between the 2 was miles, 18000 vs. 36000. They often said that the difference in miles should make a big difference, but in reality it is worth maybe $1000. The fact is that the Kelly Honda Accord had regular expected mileage. The Honda Cars Boston Accord had low mileage. Well everyone knows that low miles does not always mean better car. If an older lady was using that car to go back and forth to the grocery store, then I would take the one that has highway miles on it all day. Regardless, they were stuck on price at $19,892 (the internet price). I didn't tell them that I knew that was the internet price, but I’m not as stupid as the managers though. If you are not willing to budge on the internet price, then what are the sales people and managers for? I could go right to the cashier at that point. I talked to "MO" about the one at Kelly Honda (exact same car except it was gray not white and the miles difference) and I told him that I preferred the gray car but had not seen it yet and to make me buy from them so I would not go to Kelly Honda. I showed him the print out of the gray Accord at Kelly Honda for $17,999. I showed him that they were $2000 more and would have to come down. The managers just loved that mileage thing and wouldn't budge. It didn't work out. I went to Kelly Honda and bought the gray Accord. The condition is just as good as Honda Cars of Boston. The staff at Kelly Honda was great and it pains me to say that when I get back from Afghanistan I will probably go there first to buy another Accord or something better new. I am pretty loyal and that is why I tried so hard to get the deal done at Honda Cars of Boston, where my wife bought her car. They respected that I was in the service and were great people, but in reality I bought the car from Kelly Honda for a better price. Pure and simple. Just one other thing, the sales managers pulled a carfax on the comparison car to try and claim something was not right with that car because it was too cheap. The car is in my driveway, certified, and in excellent shape. I would drive it to Honda Cars of Boston if I had time, but I fly back to Afghanistan tonight. DO NOT pull the carfax on someone else's vehicle if you didn't even give me the one for the car you are selling. They really tried to make it seem like there was something wrong with the other vehicle. All they had to do for the sale was come close to price matching. Also, don't say that you are giving me extra money for my trade. The car price is the car price, and the trade price is the trade price. You can get to a number however you want, but don't say that you are giving me extra money for my trade. I think I am more disappointed today with not being able to buy a car from "MO" because the excitement of the buying the car from Kelly Honda is not as fresh as it was yesterday. I don't want the impression to be that Honda Cars of Boston is bad or anything like that. I like the dealership, the service department is that best in MA, but I was not aware that the Internet Price is the final price, or that they would not come close to price matching. That is what happened to me. I wasted my time and I wasted their time. Especially Muhammad Ali, who I almost want to pay the commission out of my pocket. He really is a great man and sales person. More
John Fitzpatrick is the BEST #1.. my experience was great with Fitzy, made it so easy for me for my 1st lease , helpful, explained everything to me. I would never go to another dealership again, truely amaz with Fitzy, made it so easy for me for my 1st lease , helpful, explained everything to me. I would never go to another dealership again, truely amazing at his job! Thank you! More
WENT IN JUST TO LOOK. LEFT WITH MY DREAM CAR. JOHN IS A NO PRESSURE SALESPERSON, GREAT PERONALITY AND DID I MENTION, NO PRESSURE. WHOLE STAFF WAS VERY ACCOMMODATING COURTEOUS AND FRIENDLY. IN THE PAST I HA NO PRESSURE SALESPERSON, GREAT PERONALITY AND DID I MENTION, NO PRESSURE. WHOLE STAFF WAS VERY ACCOMMODATING COURTEOUS AND FRIENDLY. IN THE PAST I HAVE NOT ENJOYED THE PROCESS OF PURCHASING A CAR. LOTTA MONEY,DEALING WITH STRANGERS AND PUSHING TO GET THE BEST DEAL POSSIBLE. I GAVE ONE COUNTER OFFER AND IT WAS IMMEDIATELY ACCEPTED, WITH OUT THE KABUKI DANCE THAT USUALLY GOES ON.ONE TRIP TO THE FINANCE MAN AND JOHN HAD SEALED THE DEAL. I AM A TOUGH CONSUMER. WHEN I AM TREATED WELL I WANT PEOPLE TO KNOW.MY EXPERIENCE WITH HONDA CARS OF BOSTON WAS OUTSTANDING. I WOULD RECOMMEND THIS DEALER TO MY FRIENDS AND FAMILY. More
I gave the ratings that I did was because Fitzy did an incredible job helping me with everything I needed at Honda. He helped me out so much for my first time leasing a car. incredible job helping me with everything I needed at Honda. He helped me out so much for my first time leasing a car. More
I could not be more impressed with this dealership. When I first walked in, I was browsing at the new 2013 accord in the showroom. After about 5 minutes of sitting in it, walking around, and picking up an i I first walked in, I was browsing at the new 2013 accord in the showroom. After about 5 minutes of sitting in it, walking around, and picking up an information booklet on the car, I had not been "up'd" by anyone. Feeling a little slighted, I was getting ready to leave until Ben approached me. He noted how he saw me looking at the car, but wanted to give me my space, which I was extremely impressed with. After explaining the current situation I was in, he not only took the time to show me some different options, he talked with me for almost an hour about whether or not purchasing a new vehicle at this point in time was the best decision for me. He gave me print outs of exactly what I would be looking at payment wise for each option, and went through everything in full detail. I've never been so impressed with someone when purchasing a car (this will be my 4th brand new car). As much as I wanted to purchase the new accord, my options and his advice swayed me to wait until the spring, when I would be in much better shape to make the purchase. There is no question in my mind that when I am ready to purchase my new car after the winter that I will even consider any other dealership as my place to buy. Thank you again to Ben for taking the time to help me, and a big thumbs up to Honda Cars of Boston for having such a honest and trustworthy sales manager! More
SALES PERSON WAS VERY KNOWLEDGEABLE OF PRODUCT.HE WAS EXTREMELY HELPFUL IN FINALIZING THE DEAL.I ENJOYED THE WHOLE EXPERIENCE WITH HONDA OF BOSTON.THIS WAS MY FIRST TIME BUYING A HONDA AND WON'T BE MY LA EXTREMELY HELPFUL IN FINALIZING THE DEAL.I ENJOYED THE WHOLE EXPERIENCE WITH HONDA OF BOSTON.THIS WAS MY FIRST TIME BUYING A HONDA AND WON'T BE MY LAST. More
"Fitzy" was wonderful! No nonsense, friendly and thorough salesman. He gives you advice and suggestions but also listens to what you want and need and meets you in the middle where you feel comp and thorough salesman. He gives you advice and suggestions but also listens to what you want and need and meets you in the middle where you feel completely satisfied. The entire dealership has a family feel to it and everyone makes you feel comfortable, cared for, and important. There is nothing better than ringing that bell and having everyone applaud when your sale is final! More
This is the first vehicle I have purchased from Honda Cars of Boston. I am finding that they are friendly and very reliable. Everyone that I have dealt with there has always taken the time to explain and Cars of Boston. I am finding that they are friendly and very reliable. Everyone that I have dealt with there has always taken the time to explain and answer all my questions so that I can feel very satisfied. I normally would not try to recommend someone to purchase a vehicle from somebody because it is such a large investment and I would feel terrible if they had a bad experience, but I do not have any problem recommending Honda Cars of Boston. Everyone is so helpful. They make you feel like you are their only customer. Thank you! More
I had a wonderful experience at this dealership. I chose the car I wanted, test drove it and they didn't have the color I wanted on the lot, so they specially ordered it for me as quickly as possible. I was the car I wanted, test drove it and they didn't have the color I wanted on the lot, so they specially ordered it for me as quickly as possible. I was in and out as the paperwork was processed ahead of time and they had all of my insurance paperwork done for me through my insurance company and my registration done before I got there. I got a great price- as I did comparisons elsewhere and my salesman bent over backward to make sure I got everything I wanted within my price point. He made me very comfortable and did NOT pressure me one bit into a single decision and did not rush me once- as I am extremely picky. I have always had Toyota's before and I was apprehensive, but now I will always drive a Honda due to the experience at this dealership and the quality of this vehicle. It drives very smoothly and my salesman was very honest with me about what I really needed, the options that were truly just "options", and how much my additions would cost me. Honesty is hard to find nowadays. So, all I can say is choose Honda Cars of Boston!!! More