
McGovern Hyundai of Lynn
Lynn, MA
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Staff very helpful polite and professional Kept me informed regarding procedures and diagnostics Concerns I had were addressed satisfactorily Service Advisor Craig Carucci was a pleasure to intera informed regarding procedures and diagnostics Concerns I had were addressed satisfactorily Service Advisor Craig Carucci was a pleasure to interact with More
My service advisor was so nice, telling me about what the work entailed an my car before the work was done. She made me fell welcome at pride hyundai. Thank you . work entailed an my car before the work was done. She made me fell welcome at pride hyundai. Thank you . More
Absolutely terrible service. First, it takes months to even get a simple service appointment. And then, when you finally get one, expect it to take 4 to 5 times longer than the First, it takes months to even get a simple service appointment. And then, when you finally get one, expect it to take 4 to 5 times longer than they promise (I was told 1 hour and it took over 5), with no explanation and certainly no apology. Then, they'll try to charge you even if it's under warranty, or, if it's not, they'll try to overcharge you. They are rude and incompetent. Avoid them if you can. More
I requested an appointment to drive a Hyundai Santa Fe PHEV from this dealership. Anthony J. confirmed it. I drove close to an hour to make the appointment. When I got there someone on the floor said it w PHEV from this dealership. Anthony J. confirmed it. I drove close to an hour to make the appointment. When I got there someone on the floor said it was sold. I said just sold? He said it was not sold today. He could let me "look" at it but not drive it. So I ended up test driving another car and buying it on the spot... Not! I actually just walked out, furious that I fell for it. Thinking that these deceptive bait and switch tactics were outdated. I see by these other reviews that they are a common occurrence. It's why Carmax, Carvana, cars.com, etc. are doing well and will ultimately force unsavory dealerships to change their ridiculous underhanded tactics or fizzle out. Hopefully. They lost an interested and willing customer. More