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McGovern Hyundai of Lynn

Lynn, MA

4.6
456 Reviews

730 Lynnway

Lynn, MA

01905

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Showing 456 reviews

January 21, 2023

Staff very helpful polite and professional Kept me informed regarding procedures and diagnostics Concerns I had were addressed satisfactorily Service Advisor Craig Carucci was a pleasure to intera More

by mpdindia77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Chella
Jan 23, 2023 -

McGovern Hyundai of Lynn responded

Thank you for the review! We appreciate the kind feedback about Craig and hope to see you back again at Pride Hyundai. Safe travels!

January 20, 2023

Krista, is great to work with. The past couple of times I had issues with my car, it was serviced quickly and I was always updated. More

by daccard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Chella
Jan 20, 2023 -

McGovern Hyundai of Lynn responded

Krista and the team are always here to help you out! Thanks for choosing Pride Hyundai and we will see you next time!

January 18, 2023

Leisa was very professional friendly and very knowledgeable…a definite asset to the Hyundai family More

by joani0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leisa
Jan 19, 2023 -

McGovern Hyundai of Lynn responded

It's great to hear that Leisa took such great care of you! Thank you for choosing Pride Hyundai and for sharing your experience. Safe travels ahead!

January 12, 2023

My service advisor was so nice, telling me about what the work entailed an my car before the work was done. She made me fell welcome at pride hyundai. Thank you . More

by Ron catinazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
Jan 12, 2023 -

McGovern Hyundai of Lynn responded

Ron, we're thrilled our team could provide kind communication that shaped a 5-star experience! When a customer says words like this, we know we're doing things right at Pride Hyundai. Safe travels, and take care!

January 07, 2023

Excellent service! Greeted by Brandon Ryan. Very informative about products! Highly recommend your company Thanks More

by Ampm1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Ryan
Jan 09, 2023 -

McGovern Hyundai of Lynn responded

Brandon and the team are always happy to help you out! Thank you for choosing Pride Hyundai and please let us know if you need anything down the line!

December 31, 2022

very good tried to find the problem, could not find the problem, but was offered other solutions More

by linda-edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Jan 03, 2023 -

McGovern Hyundai of Lynn responded

Thank you for the great review! We are so glad to hear that the Pride Hyundai team went the extra mile to assist you. Drive safely, and we hope to see you back!

December 20, 2022

Absolutely terrible service. First, it takes months to even get a simple service appointment. And then, when you finally get one, expect it to take 4 to 5 times longer than the More

by rrb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
don't know
Dec 20, 2022 -

McGovern Hyundai of Lynn responded

I apologize for your visit taking longer than anticipated. We strive to deliver a seamless and professional purchase experience, and it is disappointing that this was not better reflected in your time working with us. I assure you that we will use this feedback to better our efficiency in the future. Lastly, I would appreciate the chance to speak with you directly to see what more I can do to address your concerns and help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Bill Ascolillo - Service Manager - (781) 592-3800

Jan 08, 2023 -

rrb responded

After several weeks of calling and leaving messages (they never answer the phone) and never getting a call back, then sending multiple emails, and never getting a response, I still am no closer to scheduling a service appointment, one of which is a mandatory recall issue. If you can, stay far, far away from Pride Hyundai in Lynn, especially the service department. Rude, unprofessional, and thoroughly incompetent.

December 16, 2022

Krista a svc rep was great help explaining what car need i recommend pride hyundai for for buying and service she is a great rep More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KRISTA SVC REP GREAT HELP TO ME
Dec 16, 2022 -

Will responded

Pride Hyundai is a great dealership esp Krista and svc. Reps.

Dec 16, 2022 -

Will responded

Great svc dept

Dec 16, 2022 -

McGovern Hyundai of Lynn responded

Thank you, Will, for giving Krista and the Pride Hyundai team a shout-out! We appreciate your five stars.

April 28, 2022

When it comes to warranty they don’t help you plus they says you have to pay out of pocket when car is covered under warranty SMH More

by Kingboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Chella
May 02, 2022 -

McGovern Hyundai of Lynn responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Rebecca Hutchings, rhutchings@pridemotorgroup.com

March 22, 2022

I requested an appointment to drive a Hyundai Santa Fe PHEV from this dealership. Anthony J. confirmed it. I drove close to an hour to make the appointment. When I got there someone on the floor said it w More

by ykeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony J.
Mar 24, 2022 -

McGovern Hyundai of Lynn responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Tony Chella, GM, tchella@pridemotorgroup.com

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