Back

McGrath BMW Of Elmhurst

Elmhurst, IL

3.4
239 Reviews
Contact Dealership

500 W Lake St

Elmhurst, IL

60126

Directions

By Type

Showing 239 reviews

December 15, 2020

We got great service at elmhurst bmw . Josh H was our sales consultant and worked with us to get us a really good deal .David Cooper in Finance was super nice and got us quickly through -all the paperwor More

by Haris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh , David
Dec 16, 2020 -

McGrath BMW Of Elmhurst responded

Hi Haris - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that David and Josh delivered such a successful purchase experience. Enjoy your new vehicle, and we hope to work with you again at Elmhurst BMW!

December 09, 2020

Excellent to deal with once car was purchased. When the brand new vehicle broke down 6 days later, we received no support from the dealer except to say that the matter is out of their hands. Extremely disa More

by vesnasimic1997
Recommend Dealer
No
Employees Worked With
Sales department and Joe
Dec 10, 2020 -

McGrath BMW Of Elmhurst responded

This doesn't sound like the exceptional follow-up service we strive for here, and I would be more than willing to speak with you directly about the concerns you have with your vehicle. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Irv Shenderovsky - General Manager - 630-833-7945 ext 3302

December 08, 2020

Korey Bollnow and his service team at Elmhurst BMW are second to none in providing exceptional service in a timely manner. Best service anywhere, period. More

by johnralph928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Bollnow
Dec 08, 2020 -

McGrath BMW Of Elmhurst responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Elmhurst BMW, and we will be sure to let Korey know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 08, 2020

Josh was very easy to deal with. He was knowledgeable, polite and didn't waste my time. Great deal and it was easy. Elmhurst BMW had exactly the vehicle I was looking for. I found the entire experienc More

by Mx
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hatzigiannis; Sam Herrera; Jack Metz
Dec 08, 2020 -

McGrath BMW Of Elmhurst responded

Reviews like this one always make our day! It's wonderful to hear that Josh and the rest of the team here at Elmhurst BMW went above and beyond to get you a great deal on your dream car. We wish you many safe and happy miles in your new vehicle!

November 14, 2020

Eugene and his associates were knowledgeable, efficient, and a pleasure to work with. They made the car buying process quick and easy. The car was just as advertised. More

by Plp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene, Jack, Kelly, Sam
Nov 16, 2020 -

McGrath BMW Of Elmhurst responded

Reviews like this one make our day! We are delighted to hear that Eugene made it simple for you to get into your new vehicle. Thank you for choosing Elmhurst BMW and safe driving!

November 14, 2020

Mike Banach was fabulous. He went above and beyond to find out if a car from the sister dealership Elmhurst Toyota was available. He knows all the details of the differences between all the BMW models. H More

by Santolec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Banach
Nov 17, 2020 -

McGrath BMW Of Elmhurst responded

Your feedback means so much to us and we appreciate you taking the time to share! Mike is great to work with and we are glad to hear that he walked you through the purchase of your BMW. On behalf of all of us at Elmhurst BMW, safe travels!

November 12, 2020

Classic bait and switch operation. Shady finance person and unfriendly sales person. Raised the price at the last minute and misrepresented the extended warranty. I will never buy another vehicle from them More

by Unsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Metz, Eugene Royfe
Nov 13, 2020 -

McGrath BMW Of Elmhurst responded

This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly about what happened. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Irv Shenderovsky - General Manager - 630-833-7945 ext 3302

November 02, 2020

Knowledgeable service adviser aided by competent technicians. Nice waiting area for same day service. Car returned washed without fingerprints on the interior. Overall a pleasant experience More

by claudioricci66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Albright
Nov 03, 2020 -

McGrath BMW Of Elmhurst responded

Thank you for taking the time to post about your recent service visit! We are glad to hear that you're a satisfied customer. Enjoy your day! - Elmhurst BMW team

October 17, 2020

my husband and I drove to a BMW dealership on 10.16.2020 to see a couple of cars and take a test drive. Employee Josh greeted us and he was very polite, attentive and helpful. He told about the advantages More

by Milana.kolesnikova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 19, 2020 -

McGrath BMW Of Elmhurst responded

Milana - We are delighted to hear that Josh welcomed you and your husband to our dealership and helped you find the right vehicle for you. Congratulations on your Mercedes-Benz GLE 350 4matic! All of us at Elmhurst BMW are grateful for your business and kind review. Thank you so much.

October 16, 2020

Great experience. Mike was very informative, helpful and made for a great experience. I would recommend Mike to anyone looking to purchase a new car. More

by Philpiecuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Banach
Oct 16, 2020 -

McGrath BMW Of Elmhurst responded

Thank you for the review! We love hearing that Mike delivered such an exceptional purchase experience. Congratulations on your new vehicle and safe travels! We hope to see you back at Elmhurst BMW down the road!

...
10
...