
McGrath BMW Of Elmhurst
Elmhurst, IL
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Highly recommend working with Mike Banach. He worked me with on where I needed to be price wise, made sure I was comfortable with the vehicle I purchased prior to leaving and didn’t try to oversell me. I with on where I needed to be price wise, made sure I was comfortable with the vehicle I purchased prior to leaving and didn’t try to oversell me. I told him what I wanted/looking for, he made the process very smooth and got me in and out of there within a reasonable time frame. Overall great dealership to buy from! More
On Friday, June 18th 2021, I purchased a used 2018 Audi A3 from this dealership. The transaction went smoothly. There were a few items on the car that we agreed to do an 'I owe you' from the dealership. I A3 from this dealership. The transaction went smoothly. There were a few items on the car that we agreed to do an 'I owe you' from the dealership. I took the car into an Audi dealership to fix these issues. The Audi dealership let me know that there was a recall for the passenger air bag for this vehicle. This recall information was not disclosed to me during my buying process, in fact the auto report sent to me did not include any recall information. When I called the dealership voicing my concern they said there was nothing that they could do for me, and that I will have to take this up with Audi. I asked that they provide me a refund on the vehicle (two days after the sale) since this information was undisclosed and I was no longer able to use this car for ride sharing which was my intention. They refused and said the best thing they were able to do was offer me a trade in for $5,000 less than I bought it for two days prior. More
Thanks Michal Banach for the 2nd time to help me get my great new BMW 540i. He understands what the customer needs And thanks for all BMW Elmhurst. great new BMW 540i. He understands what the customer needs And thanks for all BMW Elmhurst. More
Service was very good. During the test drive, all the features and all about the car was told by Mike very well, didn’t have the same experience in other dealerships I visited. features and all about the car was told by Mike very well, didn’t have the same experience in other dealerships I visited. More
This was one of the most pleasant buying experiences ever,from the used car manager Tim Baber,to the finance manager Jack Metz and of course Josh H who exemplified customer service! kUDOS TO EVERYONE !! ever,from the used car manager Tim Baber,to the finance manager Jack Metz and of course Josh H who exemplified customer service! kUDOS TO EVERYONE !! More
josh was very kind and pleasant to me, he helped me and answered my every question, with his help I decided which car to buy and I did not regret it answered my every question, with his help I decided which car to buy and I did not regret it More
Recently purchased a second X3 (CPO) from Elmhurst through Eugene Royfe and it was a very pleasant experience. No hard line sales pitch or pressure and based on our past experiences with the service through Eugene Royfe and it was a very pleasant experience. No hard line sales pitch or pressure and based on our past experiences with the service area, I expect to continue to have Elmhurst BMW provide all maintenance. More
Very happy with my experience from Josh Hatzigiannis and Elmhurst BMW. The attention to my interest/process was great. Overall positive impression of the Dealership , would recommend.. Elmhurst BMW. The attention to my interest/process was great. Overall positive impression of the Dealership , would recommend.. More
Just purchased my second BMW from Eugene Royfe at Elmhurst BMW. As it was the first time, this too was a great experience!! Great service and sales. I’ll be back. Elmhurst BMW. As it was the first time, this too was a great experience!! Great service and sales. I’ll be back. More
Service at Elmhurst BMW was great. Video overview was very helpful Joel took time to explain issues with my car, made suggestions for repair and future needs. very helpful Joel took time to explain issues with my car, made suggestions for repair and future needs. More