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McGrath Elmhurst Toyota - Service Center

Elmhurst, IL

4.7
231 Reviews

231 Reviews of McGrath Elmhurst Toyota - Service Center

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November 04, 2015

Oil change. Service my rav4 at elmhurst is great and convenient. The staffs are very nice.ifyou need to service your car this is where you need to take it. More

by Johnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard, Bob Fazzi
Nov 06, 2015 -

McGrath Elmhurst Toyota responded

Thank you so much for the nice review, John! We are very happy to know that you had a great experience in our service department. Have a great day! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

October 27, 2015

A great place! I am the owner of an used Toyota and have my car serviced here. Even though I didn't buy the car here, they treated me as if I did. Bob Fazzi from t More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi
Oct 27, 2015 -

McGrath Elmhurst Toyota responded

Dan, Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

October 16, 2015

Best in the Business hands down! STAN HOPPER IS THE BEST IN THE BUSINESS HANDS DOWN! I have been buying Toyota parts since the early 90's from all across the country from Florida to More

by Colorado Supra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Hopper
Oct 19, 2015 -

McGrath Elmhurst Toyota responded

We are truly grateful for this awesome review! We are thrilled that Stan was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Please, don't hesitate to reach out if you have any further questions or needs. Have a great day! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

September 17, 2015

Great Service Great experience during the 20,000 service of my 2013 Prius, arrived at 3 pm and by 4 i was already out. The service people were very attentive, knowl More

by efrainbrc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 18, 2015 -

McGrath Elmhurst Toyota responded

Thank you for using our service department and the kind words about Elmhurst Toyota. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don’t hesitate to ask if there is anything else we can do to help you. Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

September 15, 2015

Prompt service, good coffee Did not require an appointment, but dealership was busy when I got there. However, the work was done in about 2/3 of the estimated time as I waited. More

by Manyherks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Montes
Sep 17, 2015 -

McGrath Elmhurst Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive content! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

September 02, 2015

Professional service My Highlander had a breakdown on 294. I am not from the area and did not know who to use for repair in the Elmhurst area. From the first time I talk More

by Buelma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Mulak
Sep 04, 2015 -

McGrath Elmhurst Toyota responded

Hi Buelma and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Elmhurst Toyota. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and be safe! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

July 09, 2015

Curt is excellent Curt provides customer service to a very special group of car enthusiasts. I've heard many great stories about Curt and decided I would go through him More

by white yoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2015 -

McGrath Elmhurst Toyota responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Curt was there to provide you with such exceptional service! If you ever need anything in the future, please don't hesitate to let us know. Take care! Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

June 02, 2015

Excellent customer service in all respects Robert Fazzi, my service advisor, is always very thorough which gives me confidence that when I pick up my car, it has been well taken care of. He is More

by sandlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi
Jun 02, 2015 -

McGrath Elmhurst Toyota responded

Thank you so much for your feedback. I am happy to hear that Robert was able to take care of you. It is our goal to treat all of our guests with the kind of customer service you described and we are glad we achieved that. We are glad that you feel confident to choose Elmhurst Toyota for your automotive needs. Once again, we appreciate your business and we look forward to working with you again in the future. Best Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

May 28, 2015

Great customer service, fast shipping, amazing experience. I would like to begin by sending a very big THANK YOU to Curt over at Elmhurst Toyota. After contacting him to inquire about some prices for a few par More

by supraboy510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2015 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy to hear that Curt was able to satisfy that. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

May 18, 2015

Parts order Curt is just on top of the parts. I live 5 minutes from another dealership and still order from curt. He usually has in stock the parts and the serv More

by Jstaats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 19, 2015 -

McGrath Elmhurst Toyota responded

Thank you so much for taking the time to write this review, John. It helps us to know when we are doing well because it is what we strive to do on a daily basis. If you have any further automotive needs, do not hesitate to come back in for a visit. Best Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

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