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McGrath Elmhurst Toyota - Service Center

Elmhurst, IL

4.7
231 Reviews

231 Reviews of McGrath Elmhurst Toyota - Service Center

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May 13, 2015

Fast reply Very helpful and fast reply's would be cool to have the same program and price look up the store has available online to look things up More

by Supraproblems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2015 -

McGrath Elmhurst Toyota responded

Thank you so much for writing this review. We appreciate your feedback as it helps us to grow as a dealership. Our customers are our greatest asset and we value your business. If you have any further automotive needs, please feel free to contact us. Best Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

April 21, 2015

Outstanding Service - Always!! The service at Elmhurst Toyota was, and always is, excellent! They are polite, efficient, and so well-trained. I was treated with respect, everything More

by Cynthia M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Briggs
Apr 22, 2015 -

McGrath Elmhurst Toyota responded

We appreciate the time it took for you to write this review, Cynthia. It is our goal to treat all of our customers with the kind of customer service you described and we are glad we achieved that. Once again, we appreciate your business and we look forward to assisting you again in the future. Best Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

April 14, 2015

Thank you for your service Thank you, Tommy, for helping me troubleshoot and fix a wheel issue with my Sienna. I appreciate the time you spent answering my questions thoroughly More

by Hem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Mulak
Apr 15, 2015 -

McGrath Elmhurst Toyota responded

We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Elmhurst Toyota, we value our customers and we look forward to seeing you on your next visit. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

April 14, 2015

Normal service These folks do not nickle and dime you to death. They tell you what is needed and what can be deferred. No Bull and no pressure. More

by wilber11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2015 -

McGrath Elmhurst Toyota responded

Thank you for sharing your feedback with us. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

March 11, 2015

Friendly, efficient and fair! I bought my 2012 Prius here, over 2 1/2 years ago. I had been loyal to another dealer but they could not get the color I wanted. The buying experien More

by BobL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pawel Dziura
Mar 12, 2015 -

McGrath Elmhurst Toyota responded

We appreciate your feedback as it helps us grow as a dealership. I am very pleased to hear that our consistent professionalism and great customer service has earned your trust in our business. Please continue to visit us whenever you have questions, and we will continue to provide great service. Best Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

March 09, 2015

Amazing Parts Service Curt has continued to provide top tier Parts service over many, many years. Every time I would inquire about an odd, uncommon part with a vague descri More

by P-T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 10, 2015 -

McGrath Elmhurst Toyota responded

We appreciate the time it took for you to write this review about your visit with us. Curt truly knows his stuff. Curt is dedicated to providing top quality service and we are ecstatic to hear that your experience reflected his dedication. Please continue to visit us whenever you have questions, and we will continue to provide great service. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

February 27, 2015

AWESOME PLACE! FRIENDLY ENVIRONMENT, ALWAYS TIMELY SERVICE, ALWAYS HAVE PROVIDED WHAT THEY PROMISE, EXCELLENT COMMUNICATION, REASONABLE PRICES AND RECOMMENDATIONS,I More

by finny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 02, 2015 -

McGrath Elmhurst Toyota responded

Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

February 10, 2015

Best parts department in the country This Toyota dealership specifically caters to the supra small rare community all over the USA. Great prices and extremely fast service I don't even bo More

by Lhturbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2015 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Elmhurst Toyota experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Jim Magnelli, GSM jmagnelli@elmhursttoyota.com |630.279.2160

January 22, 2015

Best vehicle purchase/service I bought my car from here 1 1/2 years ago. They were great about getting the vehicle I wanted. I drive about a good hour to come to this dealership fo More

by leesawhitney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 23, 2015 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

December 18, 2014

The dealer to go to for Great Service & nice waiting area The service writer was very personal, very kind, very thorough, and got the job done quick. He was just AWESOME AND I HOPE TO GET HIM NEXT TIME AS WEL More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Montes
Dec 19, 2014 -

McGrath Elmhurst Toyota responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

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