McGrath Elmhurst Toyota - Service Center
Elmhurst, IL
231 Reviews of McGrath Elmhurst Toyota - Service Center
Peace of mind Went back there for service on my older Toyota car. They have a great service special going on for older Toyota cars and I have not seen other dealer Went back there for service on my older Toyota car. They have a great service special going on for older Toyota cars and I have not seen other dealers do this. You will be treated with peace of mind. Bob Fazzi once again exceeded my expectations, a really great service experience overall. Would not go elsewhere. More
Great Service I went for 10,000 miles service. The work was done in professional, fast and friendly manner. The service advisor Geoffrey Ferrer took care about all I went for 10,000 miles service. The work was done in professional, fast and friendly manner. The service advisor Geoffrey Ferrer took care about all needs and explained procedures. More
Stan Hopper - The GO To PARTS Man STAN the MAN. Every-time I call in for Stan he is always there to not only make the transaction smooth and easy but also makes you feel like a good pe STAN the MAN. Every-time I call in for Stan he is always there to not only make the transaction smooth and easy but also makes you feel like a good personal friend. It really is great that you feel easily comfortable doing business when purchasing OEM parts here. Ever since I made my Toyota Supra purchase last year I felt he has been with me through the entire restoration process. Not only does he have great knowledge with these parts he always leaves the customer smiling when it comes to service. I'm from CT and will only do business with Elmhurst which says a lot. More
Efficient and Trustworthy I like the whole experience, starting with Tommy listening to all my issues, the wait in a comfortable room where I can work and the service getting d I like the whole experience, starting with Tommy listening to all my issues, the wait in a comfortable room where I can work and the service getting done in a timely manner. I also trust Tommy which is the biggest reason why I would recommend this dealership to others. More
Routine Service No surprises. In for routine service appointment. Dropped car off, got ride home from porter, got call saying the car was ready when promised, port No surprises. In for routine service appointment. Dropped car off, got ride home from porter, got call saying the car was ready when promised, porter picked me up and finally the cost of repairs was as promised. What more can you want? More
Stan Hopper - Best Parts Guys Ever A+ Service STAN HOPPER is the best parts professional I have come across in my many years of purchasing OEM parts. His level of service and attention to the cust STAN HOPPER is the best parts professional I have come across in my many years of purchasing OEM parts. His level of service and attention to the customer's need is unmatched. I have been purchasing parts from Elmhurst prior to Stan taking over for Curt Aigner. Even when we first started doing business together, he treated me as if I was his only customer, and that has not changed since. Over the years Stan has become more of a friend than parts manager in my opinion, and have gotten to know him on more of a personal level. This is difficult for most Part Managers to obtain due to work load, time constraints, other priorities ect, but Stan seems to make it look easy. I hope everyone else enjoys the service they have received from Stan, Allen and Adam. These are the ONLY guys I trust to order or simply locate New and/or Rare Toyota Supra OEM parts. THANK YOU Stan and Elmhurst for truly making me feel like part of the family, even though I live out of state. You have a customer for life! More
The best experience I've had at a dealership. Brian was helpful and very thorough pleasant and knowledgeable. He will always be my "go to" person. I was told my car would be ready at 4'o'clock Brian was helpful and very thorough pleasant and knowledgeable. He will always be my "go to" person. I was told my car would be ready at 4'o'clock and it was right on time. My thanks goes out to the nechanic as well. He did an awesome job. Thanks Brian! More
6 years of service experiences In/out when promised. People greet you with smile, every level from service advisor to cashier. Kept me advised of how things are going while accommod In/out when promised. People greet you with smile, every level from service advisor to cashier. Kept me advised of how things are going while accommodating my over-night work schedule. More
Friendly, honest, reliable Since I made my first Toyota purchase in 2005 I have used this dealership to service my cars. Their service team is the very best! Always cheerful a Since I made my first Toyota purchase in 2005 I have used this dealership to service my cars. Their service team is the very best! Always cheerful and ready to serve! Tommy was the first service rep I dealt with and still rely on him whenever I go there--he is amazing! Over the years I've also dealt with most all of the other team members and they are just as wonderful. It doesn't really matter who takes cares of you at Elmhurst--'cause they ALL "take care of you." If I've ever had an issue to be dealt with, they do so professionally and quickly. I trust the service team completely. Also a sign of a caring place--they always not only welcome my dogs, but they have treats!!!!! Fabulous! More
Great customer service Dave is my go to guy when it comes to getting service done on my FR-S. Elmhurst Toyota always goes out of their way to ensure I'm satisfied with the s Dave is my go to guy when it comes to getting service done on my FR-S. Elmhurst Toyota always goes out of their way to ensure I'm satisfied with the service done to my vehicle. Prices are fair and they get the job done quickly. Dave and Dan are very professional and I always recommend my friends to this dealer. More