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130 Reviews of Evanston Subaru - Service Center
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August 08, 2025
Vinny is a class act. He’s kind, professional, and understands the importance of treating his customers with care. I was blown away by his customer service skills. You can He’s kind, professional, and understands the importance of treating his customers with care. I was blown away by his customer service skills. You can tell he truly cares about the work he does and how it impacts the people he interacts with. He makes me have hope that you can still get top tier service in a time nearly void of it. Any dealership would be fortunate to have an asset like Vinny representing them. More
by nicolassperry97
Employees Worked With
August 07, 2025
Brendan was awesome! Very patient and figured out everything to get my update. No way I could ever have figured this out on my own; much too techy, which I am not. It Very patient and figured out everything to get my update. No way I could ever have figured this out on my own; much too techy, which I am not. It was not a simple, just press one button; there were many steps to actually get the update. And he made time to answer some other questions I had about my car. Recommend him highly and cudos to Subaru for offering this service. More
by rgreeley328
Employees Worked With
August 06, 2025
Happy with Eddie Perez service on aug 6 to clean fuel injectors and throttle body injectors and throttle body More
by Srpasimeni
Employees Worked With
August 03, 2025
Eddie was wonderful. He is patient, very thorough explaining what needed to be done, a good listener and a kind man. I would recommend him to anyone who asks me who to wo He is patient, very thorough explaining what needed to be done, a good listener and a kind man. I would recommend him to anyone who asks me who to work with. I plan to work with only him. More
by Sue talbert
Employees Worked With
July 29, 2025
Friendly and professional service department team! I no longer dread taking my car into the shop. I no longer dread taking my car into the shop. More
by Brtt2525
July 23, 2025
I think they are very efficient and trustworthy I would recommend to other people thank you recommend to other people thank you More
by lucdar14
July 15, 2025
Went in for an electrical problem Found out I needed a new battery Juan in service did an excellent job explaining everything Problem was solved new battery Juan in service did an excellent job explaining everything Problem was solved More
by axemantk19
Employees Worked With
July 15, 2025
Each employee contact exhibited courtesy. Diagnosis was quick and understandable. Costs and fees were fully explained. Electronic updates were continuous. Upon completion, details of billin Diagnosis was quick and understandable. Costs and fees were fully explained. Electronic updates were continuous. Upon completion, details of billing were clear. All personnel were fully knowledgeable and answered every question. Great to have this quality of service available! More
by WSW
Employees Worked With
July 15, 2025
Vinny was courteous throughou and he kept in contact about the diagnosis of the problems I mentioned.. Arranged shuttle service to home and back the next day. Software update fixed a CD problem, which w about the diagnosis of the problems I mentioned.. Arranged shuttle service to home and back the next day. Software update fixed a CD problem, which was the only item that wasn't routine maintenance. More
by garylandau
Employees Worked With
June 09, 2025
Juan was very helpful and friendly. The service that was done was completed quickly. I would always recommend this Subaru dealer for service. The service that was done was completed quickly. I would always recommend this Subaru dealer for service. More
by rogs2013
Employees Worked With
Juan Francia
