Evanston Subaru - Service Center

I’ve been working with this dealership since 1987 and I keep coming back. The current ownership is excellent and the service department is honest and helpful. Their customer service is excellent and they t keep coming back. The current ownership is excellent and the service department is honest and helpful. Their customer service is excellent and they treat their customers fairly. What more could I ask for? More

Fantastic service by all the employees who work here! A shout out to Rick, Lawrence, Joe, Zale, Jimmy,Bryan and Greg!! Mil gracias to all! A shout out to Rick, Lawrence, Joe, Zale, Jimmy,Bryan and Greg!! Mil gracias to all! More

Always a pleasure to work with this dealership. We bought our Ascent about one year ago and bought the car for oil changes with no appointment. The service what we receive is fast and reliable. Def We bought our Ascent about one year ago and bought the car for oil changes with no appointment. The service what we receive is fast and reliable. Definitely, we will use this dealership in the future. More

This dealership is wonderful. Today I had a nail in my tire and even though they were busy on Sat. Afternoon, they fit me in for emergency repair. Thanks Today I had a nail in my tire and even though they were busy on Sat. Afternoon, they fit me in for emergency repair. Thanks More

Took my 2024 Forester in for its 6 month service and couldn’t be happier. couldn’t be happier. More

My service advisor, Matt G, was incredibly amazing and attentive to my questions and requests. I typically do not enjoy my experience with most service departments due to lack of respect of an individuals attentive to my questions and requests. I typically do not enjoy my experience with most service departments due to lack of respect of an individuals desires and needs in that moment. The McGrath team, but especially Matt, did not disappoint and gave quite the opposite experience making me feel like they care by means of listening. Matt was also able to go above and beyond given my situation, which in and of itself makes a tedious process much smoother and without hiccups. Matt also made sure things that were not on my radar were also addressed. Thank you more than words for all the assistance, Matt! More

Rick Goodson was incredible. Brought in our older Subaru and he walked me through the entire process to make it safe again. Brought in our older Subaru and he walked me through the entire process to make it safe again. More

THE WORST! When McGrath took over this dealership, everything went downhill. I have been scheduled twice to have a part replaced. I confirmed the day before When McGrath took over this dealership, everything went downhill. I have been scheduled twice to have a part replaced. I confirmed the day before that they had the part - only to make special arrangements to have the same response when I arrived: "We have to order this part," even though the day before it was confirmed, "they have it in stock, and it's being held." More