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121 Reviews of Evanston Subaru - Service Center
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April 22, 2023
After years of trudging with Berman in the city, McGrath was such a breath of fresh air! Rick and his crew in service were fantastic from the start. A prompt and friendly greeting upon arrival followed by e was such a breath of fresh air! Rick and his crew in service were fantastic from the start. A prompt and friendly greeting upon arrival followed by expeditious service was something I had never experienced in the city. Thanks for all the hard work you guys do and will gladly make the trek back! Also the chai tea latte was a phenomenal bonus! More
by Imminentvictory
Employees Worked With
Rick
November 02, 2022
I've had great service, professional and friendly interactions with staff and I have consistently felt that both my car and I were in great hands at this dealership. In fact, a few months ago, my hu interactions with staff and I have consistently felt that both my car and I were in great hands at this dealership. In fact, a few months ago, my husband needed a different car, so we became a two-Subaru family, of course going back to McGrath, and even going back to the sales associate who sold me my Forester several years ago. More
by debwojcik1
Employees Worked With
Eddie Perez
September 20, 2022
I had an excellent service adviser, Willie, who was very knowledgeable and went into detail to explain why my vehicle felt like the engine was hesitating. knowledgeable and went into detail to explain why my vehicle felt like the engine was hesitating. More
by J Parrilli
Employees Worked With
Willie Martinez
September 08, 2022
Professional, friendly, competent… Express Service available as described. We remain very happy with our choice of vehicle, and the dealership and its service. available as described. We remain very happy with our choice of vehicle, and the dealership and its service. More
by jcherbert
Employees Worked With
Ben
August 31, 2022
This dealership is accommodating, friendly, knowledgeable, has a clean and comfortable waiting area, provides fast service, and has good communications. I choose this dealership over places cl knowledgeable, has a clean and comfortable waiting area, provides fast service, and has good communications. I choose this dealership over places closer to me. More
by rluce
Employees Worked With
Danny Rivera
July 28, 2022
Ridiculous with how business is ran now under the new manager, seems like he just doesn’t not care about any customers. After speaking with multiple other customers seems like they don’t check there work manager, seems like he just doesn’t not care about any customers. After speaking with multiple other customers seems like they don’t check there work, this is after they started hiring new techs. Guess they’d rather hire chumps for less now days. You get what you pay for seems like. After speaking with another customer a few weeks ago I was told they did not fill oil in their vehicle after a simple oil change was requested and destroyed their engine. Same thing with mine completely forgot to tighten my drain plug. Absurd. More
by Willmason
Employees Worked With
Adam Hain
