
McGrath Ford Hyundai
Hiawatha, IA
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470 Reviews of McGrath Ford Hyundai
great experience at Zimmermans. Love my new sonata Staff was awesome. We got a great car at a fair price. Love the new Sonata Limited with the Ultimate Package. Thank you Zimmerman Hyundai Staff was awesome. We got a great car at a fair price. Love the new Sonata Limited with the Ultimate Package. Thank you Zimmerman Hyundai More
Zimmerman meets and exceeds expectations I have had great experience with Zimmerman and plan to have them continue to be my exclusive dealer/service provider. They are always professional, co I have had great experience with Zimmerman and plan to have them continue to be my exclusive dealer/service provider. They are always professional, courteous and knowledgeable. More
Excellent in all aspects. They found exactly the right vehicle the last three times I have purchased or leased a vehicle from this dealership. Service was excellent throughout They found exactly the right vehicle the last three times I have purchased or leased a vehicle from this dealership. Service was excellent throughout my last four-year lease. More
Very Pleased Customer Everyone at the dealership was friendly, courteous and professional. I am very happy with the purchase and would recommend Zimmerman to anyone wanting Everyone at the dealership was friendly, courteous and professional. I am very happy with the purchase and would recommend Zimmerman to anyone wanting to purchase a vehicle. More
Tucson I'm more than happy with my 2016 Tucson. Huge thank you to Justin and his team for everything they did for me. They went above and beyond that night a I'm more than happy with my 2016 Tucson. Huge thank you to Justin and his team for everything they did for me. They went above and beyond that night and stayed late to wash/detail the whole car. I'm already looking forward to going back to Justin for his help for my next car search!! THANK YOU!! More
Time Consuming I have used this dealership a few times. I had a cam sensor reported as going out so they diagnosed it customer service people are good. however they I have used this dealership a few times. I had a cam sensor reported as going out so they diagnosed it customer service people are good. however they told me they would contact me when the part came in since they had to order it then to set up a time and I called in two weeks after and found out they had it for a while. then I had to wait another 2 weeks to have part put in. (glad it wasn't something major) told them I can bring in the car at 7am to get the work done and they said wouldn't be no problem it was a 20 to 30 minute fix, got the shuttle back from school and at 1130 still hadn't gotten my car in, Waited the time they said 20 to 30 minutes and all of the other people are leaving with their vehicles however my easy job on my car I was still waiting, After 50 minutes I went and talked to them an they said they were pulling it around. the cashier seemed to want to rush me out of the door and did not display good customer service. I have never had this problem with any other dealership an I have been to two other ones. so I will just drive a distance than to have to wait for a 30 min top job almost 5 hours after it was suppose to be in the shop at 7am. More
Worked with me I had a budget and they worked to help attain it without having to get a car I didn't want. I got what I wanted for a fair price. I had a budget and they worked to help attain it without having to get a car I didn't want. I got what I wanted for a fair price. More
Great first experience for my Daughter Paul was very good with my 19 year old Daughter and her first car purchase. He helped her understand the "art of the deal" and negotiating in good fa Paul was very good with my 19 year old Daughter and her first car purchase. He helped her understand the "art of the deal" and negotiating in good faith. Everyone walked away feeling respected. Thanks, Paul. More
Old school sales tactics Sorry but things have to change here. While car dealers lowballing customers on trade is still all too common even in this day and age of the internet Sorry but things have to change here. While car dealers lowballing customers on trade is still all too common even in this day and age of the internet and all the pricing information you could ever want, this place goes beyond the norm and is a throwback to the old school days of car sales. We drove down from the Twin Cities to look at a BMW after talking to a salesman on the phone. I had given him the details on my trade and asked him to give me a ballpark figure, it was enough to make us go down and take a look. Fortunately, we had others to look at in the area because even though I have done car deals over the phone before with minimal hassle, I know plenty of salesmen will say what it takes to get you in the door. Sure enough, when we got down there and started talking numbers, the salesman said "well I guess we're a little off of what I said on the phone", and we were offered HALF of the NADA trade value that I was quoted. This on a pristine BMW trade in - which they even admitted all while trying to offer a ridiculous price. Incredible. The offer was even hugely less than the Kelley Blue Book and what the car would wholesale for at Mannheim Auctions, (verified through a friend in the business.) Even if they had dumped it off at the auction and not even bothered to sell it, they would've made $4000 instantly on the trade alone. The tactics were so predictable and antiquated it was laughable. The salesman got out his "worksheet", said "If I get the figures you want will you buy the car"? "Fine initial here", trying to gain commitment and make you feel like you had bought the car at the price you wanted, etc, etc, etc, I felt like I had stepped into a time warp and had been suddenly transported back to 1980. Please. I knew they had the car we were interested in on the lot for 3 months and they were eager to get rid of it, the price had dropped $6000 over that period and so I stuck to what I wanted to get for the trade, about $4500 more than their initial offer and in the end wound up buying the vehicle. So I would say this. If you had offered me a reasonable price in the first place instead of making me feel like some kind of sucker, I would have seen you trying to be respectful and I probably would have ended up paying more for the vehicle. As it was, I was so insulted that I was less willing to give up more on the deal. This place is a Ford dealership also and I dont know if this is more common with domestic brands or if this is a small town stuck in the past thing, but I expect more and have received more in my past purchases of 4 BMWs. If you buy here, do your homework or you will be taken. I will never patronize this place again, instead I will wait for the vehicle that I want at a dealer that has already treated me with respect and decency. More
Take your money Elsewhere!!! Dont waste your time. Did a car deal with them last year and notified them i wasnt happy with the car a day later and they would not help in any way. Dont waste your time. Did a car deal with them last year and notified them i wasnt happy with the car a day later and they would not help in any way. Went in to discuss the matter and they wouldnt work with me even though on the phone they said they would. I wanted my trade in back because there wasnt anything else on their lot that i wanted. Now i know their job is to sell vehicles but first should be customer service. Had rather heated arguments with their owner who couldnt care less about repeat business. Turned them in to the BBB of Iowa and the Attorney General of Iowa and they proceeded to get a lawyer involved instead of working with me. Cowards!! They would rather pay a lawyer(or already have one to handle cases like these) than to help make a customer happy. Told them I wouldnt be back and their response was "Well thats obvious". So they just want your money and dont care about customer service. And obviously i'm not the only oerson on here thats had issues with their smartass management and their ways of handling customers. These guys make Mcgrath's look like a top notch dealership!! More