McGrath Fulton Chrysler Dodge Jeep Ram

Made a deal with them over phone, told them we were over four hours away and gave then credit card to place deposit till we could arrive next day. That night we recieved call from Police in St Charles that four hours away and gave then credit card to place deposit till we could arrive next day. That night we recieved call from Police in St Charles that our renter, ( Family member) would not vacate rental home. We had to drive back and deal with problem with law and lawyer and explained all this to the dealership stating that due to this we could not comlete. We asked for $500.00 back of the $1000.00 deposit and the smug sales staff told us we were not getting any back and that is there policy. We understood we would be able to get back all but I felt they received $500.00 for one day of phone transaction was fair. Will let all our freinds in Jeff City area not to deal with them. More

I have lost my trust for this dealership. They always want to do what favors them and always giving bad deals. And they don’t list exactly what the car is on the internet. They betrayed me bi They always want to do what favors them and always giving bad deals. And they don’t list exactly what the car is on the internet. They betrayed me big time. Think twice if you want to get a used car from them. More

Make sure you get things in writing as they will promise things and no deliver also the same goes for what you get in writing and they still don't follow through. If I could give zero stars I would. things and no deliver also the same goes for what you get in writing and they still don't follow through. If I could give zero stars I would. More

Misleading advertising and fees. Advertised price is with financing, cash price is higher. Over $3,000 difference with their fees. It still would have been a decent price but the Advertised price is with financing, cash price is higher. Over $3,000 difference with their fees. It still would have been a decent price but the ethics are terrible and I have no desire to spend over $40K with that type of business. More

Only go here if you are in dire need of a vehicle, otherwise go somewhere else. I drove nearly two hours for what their website stated was a new cherokee with 20 miles on it. I got there and it had otherwise go somewhere else. I drove nearly two hours for what their website stated was a new cherokee with 20 miles on it. I got there and it had over 5,000 miles on it. They were using it as a CPO loaner car. There were paint scratches down to the primer, dents, large paint chips, and interior damage. All of which the salesman said would buff out. I am not sure how you buff out paint chips, dents and scratches to the primer. As for the interior damage he did offer $1,000 off the price. On top off all the damage they added an interior protection product comparable to Scotch Guard. They wanted nearly $5,000 for the product. Way over priced for a product I could apply myself. When it came to financing I asked that they just run dealer credit. Unfortunately they took it upon themselves to run my credit through a couple other banks. Ultimately I did not purchase from them. Several reasons are behind this. 1) vehicle condition and mileage 2) I was tag teamed by the sales staff. Husband and wife. 3) they were adamant about charging the extra money, nearly $5,000, for the interior protection. 4) the wife of the sales team didn't know most of the details about the vehicle. When I had enough I left and was followed by the husband of the sales team outside. He proceeded to tell me that I wasted his wife's time and I shouldn't have done that. It is his wife's job to try and sell vehicles. So I did not waste her time. In fact it was my time that was wasted. Had she told me the true mileage I would have never made the trip. To sum it up this dealership is poorly ran. They don't care about the customer. Yes, I did buy a new vehicle from an awesome dealer. More

I would love to say joining this team has been amazing I look forward to making this store with the awesome team become the #1 mid Mo CDJR store! Thank you for all the support. I mean I’d buy a car here look forward to making this store with the awesome team become the #1 mid Mo CDJR store! Thank you for all the support. I mean I’d buy a car here More