
McGrath Toyota of Iowa City
Iowa City, IA
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We were very happy with the service we received when looking for our new vehicle. Our salesman, Kyle Triplett, was very friendly and relatable. He went above and beyond to help us find our truck. I coul looking for our new vehicle. Our salesman, Kyle Triplett, was very friendly and relatable. He went above and beyond to help us find our truck. I couldn't possibly recommend him more! If you're getting a new Yota, go talk to Kyle! More
Worked with Kyle and Tyler over 2-3 days after finding a vehicle I was interested in. I have never had such an easy hassle free car buying experience! Guys were excellent to work with, answered all question vehicle I was interested in. I have never had such an easy hassle free car buying experience! Guys were excellent to work with, answered all questions we had and made it a smooth quick process which I appreciate! More
After having a terrible experience with another dealership, McGrath came to my rescue. They got me in the exact vehicle I wanted with a price that worked within my budget. I love my new Rav4 TRD Of dealership, McGrath came to my rescue. They got me in the exact vehicle I wanted with a price that worked within my budget. I love my new Rav4 TRD Off Road, thanks McGrath Toyota! More
Kaden Darby did a very nice job for us when we purchased our new Toyota Camry. He was always professional, personable and very knowledgeable about the car's features. If he didn't know something, he went an our new Toyota Camry. He was always professional, personable and very knowledgeable about the car's features. If he didn't know something, he went and asked about it. The car was not on the lot when we purchased it and Kaden kept us informed as to when it would arrive. However, the Finance Department could have done a better job. We made an appointment to pick up the vehicle several days in advance yet they did not have the paperwork ready and it took almost two hours to complete the purchase. None of this was Kaden's fault. More
Great experience! Derrius was knowledgeable courteous and professional! We were referred to the dealership and it did not disappoint. We will definitely refer other Derrius was knowledgeable courteous and professional! We were referred to the dealership and it did not disappoint. We will definitely refer others!!! 5 star service. Derrius went out of his way to take care of our special needs so appreciated! More
I want to give a BIG shout out to Josh H. and Justin B. at Toyota of Iowa City for taking care of us after the purchase of a used car for my son! We bought a 2017 Subaru Outback and shortly and Justin B. at Toyota of Iowa City for taking care of us after the purchase of a used car for my son! We bought a 2017 Subaru Outback and shortly after the purchase, it began having mechanical issues. We took it back to them and they tried twice to resolve it at their location, however, then my son took the vehicle to Utah for his internship and still continued to have issues with the car. Justin worked with a dealership in Utah to diagnose and fix the issue and pay for the resolution! We felt heard and cared for by this business and definitely will feel confident buying from them in the future! Thanks so much!!! More
I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their deale recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future. More