McGrath Volkswagen of Dubuque

The sales rep, manager, and finance rep were professional and helpful! Listened to our needs. and helpful! Listened to our needs. More

We have had 3 awesome experiences with Rick Herring at McGrath in Dubuque!!! Rick is very down to earth, knowledgeable, a no pressure kind of guy, and just comfortable to be around. My kids and I wil McGrath in Dubuque!!! Rick is very down to earth, knowledgeable, a no pressure kind of guy, and just comfortable to be around. My kids and I will always go to Rick when it comes to purchasing a used or new vehicle. He took care of us throughout every step of our car buying experience. We would highly recommend Rick to anyone!!!! Patrick the General Sales Manager is also a great guy as is Blake the business office manager! Thanks Again Guys! More

This is directly for the financing side of my experience. I purchased my car over a month ago and still have not received the payment for my trade-in. I fortunately have a local lender who is working with me I purchased my car over a month ago and still have not received the payment for my trade-in. I fortunately have a local lender who is working with me and is not penalizing me for the outstanding loan balance greater than $3,000. My salesman was incredible to work with I would highly recommend him. However, this is the third time buying a car from this location and their finance department has failed me every time. More

McGrath has been great to work with. Rick Herring was my sales guy. A++ to work with. I'm excited about my new ride:) Rick Herring was my sales guy. A++ to work with. I'm excited about my new ride:) More

From a seasoned car buyer. .. Superior car buying / trade in experience. Ernest, Blake and team did a professional and A+ job. Connected via the website and shortly thereafter .. Superior car buying / trade in experience. Ernest, Blake and team did a professional and A+ job. Connected via the website and shortly thereafter, Ernest provided a valuable video and feedback. The deal was completed fast and competitive. Ernest remained attentive throughout the process. The dealership was a true-to-Iowa experience - clean, bright, friendly, and free refreshments. Big fan of the free Smart Cert and other warranties / perks offered for sale. Well done! More

I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their deale recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future. More

Had a wonderful experience purchasing a used 2022 Ram 1500 from Brandon Evans at McGrath Chevy. Brandon was attentive and listened to what we wanted. And Brandon's service after the sale has been top not 1500 from Brandon Evans at McGrath Chevy. Brandon was attentive and listened to what we wanted. And Brandon's service after the sale has been top notch. Thank you so much! More

Outstanding sales help and excellent service start to finish. My 4th vehicle purchase from this location. finish. My 4th vehicle purchase from this location. More

Good customer service, sales person made me feel welcomed and offered me snacks and drinks while I was waiting and offered me snacks and drinks while I was waiting More

We worked with Lisa on purchasing our used Jeep, excellent sales person very helpful!! Would recommend Lisa to everone our experience was excellent excellent sales person very helpful!! Would recommend Lisa to everone our experience was excellent More