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McGrath Volkswagen of Dubuque

Dubuque, IA

4.5
41 Reviews

2075 Holliday Dr

Dubuque, IA

52002

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41 Reviews of McGrath Volkswagen of Dubuque

April 24, 2023

Good customer service, sales person made me feel welcomed and offered me snacks and drinks while I was waiting More

by Ramsymoment
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Appel
March 27, 2023

We worked with Lisa on purchasing our used Jeep, excellent sales person very helpful!! Would recommend Lisa to everone our experience was excellent More

by jrladeburg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa in sales and Andrew in finance
January 15, 2023

Prices are no where near market value. They use topical tactics of "Kelly blue book doesn't buy cars" and focusing on payment. The service team is really nice but the quality of repairs is More

by carnerd15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Hosch
Jan 15, 2023 -

carnerd15 responded

Took car in for warranty repair 3 times for the same issue and it was never fixed, check engine light is still on, sucks that it's the only Volkswagen dealership near me.

Jan 16, 2023 -

McGrath Volkswagen of Dubuque responded

We would love to investigate this and see what happened. If you are willing please share name or contact info, if you prefer to send via email please send to sales@mcgrathauto.com.

October 27, 2022

Austin Bryant is a smart,young, and brilliant man…if you have any questions about a car or wanting a car talk to Austin Bryant…he definitely has great customer service More

by kaitlyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Hosch
October 26, 2022

Everyone was extremely helpful, not pushy, and helped me get the car of my dreams. No sneakiness went on, they were very truthful and open up front. Would definitely go here for my next visit, Donald was AW More

by Michaela.Eve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald
October 24, 2022

Sales team great and easy to work with, finance guy pushy with extended warranty etc and wouldn’t take no for and answer. More

by ddyer_211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest, Blake
August 04, 2022

Fantastic Car buying Experience. Knowledgeable Professional Honest Staff. Amazingly positive experience. Especially appreciated the Home delivery! More

by craig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
December 12, 2021

Worked really hard to meet my needs! Great experience all around. Don't need this many words. More

by lilbear300winmag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Hosch
Dec 15, 2021 -

McGrath Volkswagen of Dubuque responded

Thanks! So glad we were able to exceed your expectaions!

November 13, 2021

I drove over an hour to get a car from McGrath. All the people were very friendly. They had technical issues but were awesome through it all. Happy to buy another vehicle from them. More

by Nolan mcneill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma
Nov 17, 2021 -

McGrath Volkswagen of Dubuque responded

Thanks Nolan! We appreciate you giving us an opportunity to work with you and hope you enjoy your new ride!

October 31, 2021

Even though I walked into the wrong building when I went over to check out their used offerings, Every one was very helpful and friendly and got me sorted out and the experience of buying a car from them wa More

by DevinH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Herrig
Nov 12, 2021 -

McGrath Volkswagen of Dubuque responded

Thank you for sharing this with everyone, Devin! We are always striving to provide an industry-leading customer experience. It's great to hear we were able to deliver a marketable improvement over your last experience. Enjoy your vehicle!

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