
McLarty Nissan of North Little Rock
North Little Rock, AR
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Dealership is only as good as its employees. I’m a returning customer BECAUSE of your service department. They have taken care of my vehicle for 4 years. Very attentive. My latest dealings w I’m a returning customer BECAUSE of your service department. They have taken care of my vehicle for 4 years. Very attentive. My latest dealings with McLarty was interesting. Ethan Sinclair was my salesman. I found him to be genuine, honest (as much as a car salesman can be 😁), attentive and willing to LISTEN. In a short time I actually came to trust him. The situation changed when he had to get “his manager, Sammy”. This young man came in with an attitude. He was borderline accusatory and rude. I could overlook most of this but when he came back for the 3rd time delivering a message from the General Manager that “they were losing too much money on this deal and that, even bring a loyal customer, they don’t want me to come back for any future purchases”. I don’t see that as a problem. Ethan was a true team player and tried his best to smooth things over. He made excuses for “Sammy”. He even tried to say “he was kidding”. Considering a smile never came upon Sammy’s face during the entire encounter, I don’t believe he was. Again, Ethan Sinclair was awesome and I thank him for helping me get into my 2025 Nissan Rogue. More
Dealership only as good as its employees. Ethan was awesome. Very knowledgeable about the vehicles. Extremely patient with me and explained every step of the process. He was not high pres Ethan was awesome. Very knowledgeable about the vehicles. Extremely patient with me and explained every step of the process. He was not high pressure and, I felt, totally honest. I wasn’t to thrilled about management. This individual argued the price over and over. I felt under attack and would have torn up my $10k down payment check walking out and going to different dealership had it not been for Ethan. This is my 2nd Rogue. The Service Dept is 2nd to none. More
I appreciate that I wasn't hassled with unnecessary offers.... only honest information about what was needed. The staff, specifically Keith, was friendly, considerate, and accommodating. One of the (I offers.... only honest information about what was needed. The staff, specifically Keith, was friendly, considerate, and accommodating. One of the (I believe) salesmen saw us in the waiting room and without prompting asked if we needed any refreshments or anything. After I explained that my daughter had a health-related immune system issue, Mr. Keith agreed to allow us a few minutes to finish our snacks (we hadn't yet eaten for the day) in our car rather in the waiting area before being serviced. It's the small things that were big to me and that matter! More
Great customer service! Went the extra mile to get the vehicle we wanted from another lot for us! Very happy with our whole car buying process! Went the extra mile to get the vehicle we wanted from another lot for us! Very happy with our whole car buying process! More
Great as always! Love bringing my car here, I always feel welcomed and great communication throughout the whole process. Love bringing my car here, I always feel welcomed and great communication throughout the whole process. More
Tyler was very helpful. My husband just passed a couple of months ago and he didn't try to pressure me into buying a vehicle. The sale team were friendly. I definitely would My husband just passed a couple of months ago and he didn't try to pressure me into buying a vehicle. The sale team were friendly. I definitely would recommend Mclarty dealership to all my family and friends that are looking for a dealership that will let you take your time in making the choice you want in an automobile. There were a large selection of vehicle to chose from. I was just driving through the car lot and a certain vehicle caught my eye. I asked the salesperson to show me around the car lot and he did without hesitation. I am so glad I drove through the car lot and I love my Nissan Murano. More
I received excellent service on my 2024 Rogue. My vehicle was ready when it was supposed to be. Plus Gary, my service advisor, went over any maintenance that I might need. My vehicle was ready when it was supposed to be. Plus Gary, my service advisor, went over any maintenance that I might need. More