
McLarty Nissan of North Little Rock
North Little Rock, AR
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Oil change/tire rotation Wasn't expecting the quick service to be busy the weekend after Christmas, but, was greeted by Kelsey and he warned me it would be at least an hour wa Wasn't expecting the quick service to be busy the weekend after Christmas, but, was greeted by Kelsey and he warned me it would be at least an hour wait to get oil change and tires rotated. Kelsey kept me informed of the progress on my Pathfinder and what additional service needs to be done in the future. Enjoyed the free popcorn and water while I waited. Kelsey was great. More
100 dollars for a oil change no way Come into have my oil change and tires rotation been in before and it's always been 58 dollars and this time they charged me 100 wow it want happen ag Come into have my oil change and tires rotation been in before and it's always been 58 dollars and this time they charged me 100 wow it want happen again More
Unhappy experience today I spent 3 hours getting a battery replaced on my 2 year old Armada. Paid nearly full price for a warranty replacement and did I mention it took 3 hour I spent 3 hours getting a battery replaced on my 2 year old Armada. Paid nearly full price for a warranty replacement and did I mention it took 3 hours to change this battery? I asked if I could take the battery with me and replace it myself. I was told the warranty would be voided and I would have to pay full price for the battery. So I paid $83 for a battery in a vehicle that’s 2 years old, and spent all morning to do it. I could have spent another $20 for a battery from a parts store, replaced the battery myself, and not wasted my whole morning. Lesson learned. I won’t be back. More
Service Issue My issue was not resolved and the customer service i received was very poor. My services issues are currently still unresolved. I will be filing a co My issue was not resolved and the customer service i received was very poor. My services issues are currently still unresolved. I will be filing a complaint with Nissan. More
Website very misleading Drove 3 hours to look at a vehicle shown on website; told previously it was available. However upon arrival we were told it had been sold. Salesman pr Drove 3 hours to look at a vehicle shown on website; told previously it was available. However upon arrival we were told it had been sold. Salesman presented another vehicle that we did purchase, however were told dealer discounts shown on website were not available. Salesman was very nice and personable, however financing was a nightmare. Did not get a good interest rate even though we have outstanding credit. Expect to refinance in the very near future. More
Oil change Came in for an oil change during the busy post-holiday time. Pulled up and waited by the car as I have before and no one came out to see what I needed Came in for an oil change during the busy post-holiday time. Pulled up and waited by the car as I have before and no one came out to see what I needed.went inside and had another question on Navigation and was told to go online and they will ship a disc to update? Was able to get oil changed in relatively good time. More
Great job! Kelsey was great! He took very good care of our service needs, he was friendly and thorough in his work and finished the job promptly. Kelsey was great! He took very good care of our service needs, he was friendly and thorough in his work and finished the job promptly. More
I always have a good experience there I always have a good experience here service is always great and the wait time is never too long great place and friendly staff would recommend I always have a good experience here service is always great and the wait time is never too long great place and friendly staff would recommend More
Wonderful It was amazing I would recommend them to all of my friends and family I will most definitely be a returning customer I love my truck It was amazing I would recommend them to all of my friends and family I will most definitely be a returning customer I love my truck More
Oil change Was told charge was $ 50.95. When I got the bill there was an $10.95 charge for shop supplies. I was not happy that i wasn't told about thos charge on Was told charge was $ 50.95. When I got the bill there was an $10.95 charge for shop supplies. I was not happy that i wasn't told about thos charge on the front end. Complained and was then told it was a tax. Then it should have said tax not shop supplies. And it should have been included in the price of the oil change. Wont be going back to McLarty. And will share with others so they wont be taken in too. More