McLarty Nissan of North Little Rock

Wonderful and refreshing I was met by Micheal first thing that morning at 8am. Now most people are a morning person unfortunately I'm not. He took care of me quickly and court I was met by Micheal first thing that morning at 8am. Now most people are a morning person unfortunately I'm not. He took care of me quickly and courteously. But to add the icing on the cake the cashier Lori informed me of points that I have accumulated unknowingly and that was very surprising. Keep up the excellent customer service experience More

Scarry I found the lug nuts on both front tires loose after finding two had fallen off. I only noticed by seeing one on the ground next to the tire. I had ju I found the lug nuts on both front tires loose after finding two had fallen off. I only noticed by seeing one on the ground next to the tire. I had just had the transmission replaced 4 days earlier. All the remaining nuts were loose. I could have lost a tire on the freeway at freeway speeds. The dealership replaced the missing lug nut and rechecked the rest the next morning. Not sure if I would recommend the service. More

Customer Service Great service. They know what they are doing. So happy to see Kelly is back. They explain the work and are very thorough. They always give me an es Great service. They know what they are doing. So happy to see Kelly is back. They explain the work and are very thorough. They always give me an estimate of the wait time. The waiting room is very comfortable . I love the new coffee machine. More

Base service The truck needed service a day after purchase and the entire process took 2 weeks to complete, for something I was told was “minor” and ended up being The truck needed service a day after purchase and the entire process took 2 weeks to complete, for something I was told was “minor” and ended up being $1,000+ because the truck was sold to me with more than just “minor” issues. And the case had to be made why the warranty should cover most of these charges. No phone calls Kadence to give updates on what was happening. To find anything out phone calls had to be made from my end. Overall the worst experience I’ve had with a dealership. Will not be making any further purchases here and will not be reccomending to anyone I know. More

Good Service For A Premium Overall, I have received mostly services from Mclarty Nissan North Little Rock. This visits was for an oil change. They changed it for about $46. They Overall, I have received mostly services from Mclarty Nissan North Little Rock. This visits was for an oil change. They changed it for about $46. They also did an inspection that reported that I need about $700 worth of other service, including a $179 transmission fluid change, $179 brake fluid flush, and some other random needed items. More

Tire was loosing air I was told I had a screw embedded in the onboard curving portion of my tire. (I had bought those tires from you a few years ago, but the road hazard w I was told I had a screw embedded in the onboard curving portion of my tire. (I had bought those tires from you a few years ago, but the road hazard was out of warranty) I was told it was not patchable in that location. Kelly gave me some new tire options, she printed your for me the size I needed and estimate on each brand. (Also a sale on tires going on). You customer waiting room is nice, while waiting I enjoyed a hot chocolate drink. I have just contacted Kelly to order me a new set of Mitchellin's (the kind my husband likes the best) More

Friendly staff, excellent service and right prices. Everyone along with my sales person, Jerry Wilkerson, were outstanding. Friendly, professional and helpful, they made my car buying experience worry f Everyone along with my sales person, Jerry Wilkerson, were outstanding. Friendly, professional and helpful, they made my car buying experience worry free and enjoyable. The Rogue I purchased was the right price and an excellent vehicle. If you are looking for a vehicle I highly recommend McLarty Nissan of North Little Rock. More

EXCELLENT customer service! Everyone I came in contact with on Monday morning was very friendly and helpful during my service visit. My service technician made sure that I was aw Everyone I came in contact with on Monday morning was very friendly and helpful during my service visit. My service technician made sure that I was aware of the filter change that was needed on my visit. She understood my time constraints that morning and she made sure that my car was finished in a timely manner so that I could make it to work on time.Thank you for your excellent service. More

Pleasant Very friendly and efficient. Great customer service. Great quality of work and price. I'm not sure of the lady's name at the service desk, but she was Very friendly and efficient. Great customer service. Great quality of work and price. I'm not sure of the lady's name at the service desk, but she was very friendly, knowlegable, and helpful in updating my service award package. I would recommend Mcclarty Nissan to family and friends for purchasing a new vehicle and for getting their vehicle serviced. More

Worst place ever. You’re service center is rude and I was very mislead when buying my car. I bought a CPO 2016 Sentra and my weather sealing fell off the day I bought i You’re service center is rude and I was very mislead when buying my car. I bought a CPO 2016 Sentra and my weather sealing fell off the day I bought it. They fixed that after waiting four hours. I went up there again yesterday because my brakes were going bad and my door handle was falling off after having the car for three months. They told me I was going to have to pay a $150 INSPECTON fee. I told them that with all do respect there is no way I am paying $150 to look at my car when I am still under warranty. Then they told me that my brakes and door handle were indeed bad but they were not paying for it because they were not under warranty. I was told a certified pre owned was supposed to be as good as a new car. I have never had a new car needing brakes after 2 1/2 months, I have never had a car who’s door handle fell off, and I have never had a car who’s weather stripping fell off. The Altima I had before this car needed new brakes at 90,000 and my car isn’t even at 50,000. The service manager told me they fixed the weather stripping out of good will and they should not have fixed it because it wasn’t under warranty. I gave up with him and went to a store manager and he agreed that the door handle should be fixed but I had to pay for the brakes because apparently they were in great condition when the car was sold to me. I do not trust the person who made my car a CPO because they should have caught the weather stripping. I literally opened the door when I got home the day I bought the car and it was dangling. someone did not do there job and I had to pay $206 for their mistake. I will tell everyone I know to NEVER go here because y’all are misleading and try to take advantage of your customers. More