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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.3
366 Reviews

366 Reviews of McSweeney Chevrolet GMC - Service Center

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January 12, 2024

Check in was very easy, and friendly. They kelp me informed about how long it would be. Another laby came by 3 times and ask if she could get me something to drink. More

by DAVIDOSBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name. First station when you walk thru the door on the left.
Jan 16, 2024 -

McSweeney Chevrolet GMC responded

Thank you for your wonderful feedback, David. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at McSweeney Chevrolet GMC

January 12, 2024

Friendly, courteous staff. Wait time reasonable. Tech reconnect ed my Uconnect 4g. Placed paper mat on floor More

by MICHAELHOYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, David Walsh
Jan 16, 2024 -

McSweeney Chevrolet GMC responded

It is great to hear about your recent service experience, Michael. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, the Team at McSweeney Chevrolet GMC

January 10, 2024

The service department people were very responsive to the needs I had for my vehicle. The service agreement I had purchased from the previous dealership was honored and they did a great job in a timely manne More

by MPMILWEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

McSweeney Chevrolet GMC responded

Thanks for your kind words! We appreciate our service team here at McSweeney Chevrolet GMC and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, the Team at McSweeney Chevrolet GMC

January 07, 2024

I would have given a five star rating but my attempts to have the Service Manager return a call to me for two days went without response. I finally had to call the sales line to talk to a person. I just nee More

by grpride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont remember her name but she was a wonderful hostess who kept checking with those of us in the waiting area to see if we needed anything. I will make it a point to get her name next time im due for an oil change!, David Walsh
Jan 09, 2024 -

McSweeney Chevrolet GMC responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, the Team at McSweeney Chevrolet GMC

January 07, 2024

Made appt. , arrived, dropped off key, they serviced vehicle, called us when complete. No issues More

by DEBDEN94
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember ladys name
Jan 09, 2024 -

McSweeney Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at McSweeney Chevrolet GMC

January 07, 2024

So far they seem to be working with me on some issues I have been having. Seems like we have a good plan at this time. More

by A1SHANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Walsh
Jan 09, 2024 -

McSweeney Chevrolet GMC responded

We appreciate your kind words. We are glad that you trust us to get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, the Team at McSweeney Chevrolet GMC

January 06, 2024

These guys recently purchased a long time local dealership. They immediately made changes to how you schedule oil changes and started charging for using a credit card. These changes are their choic More

by B.RENEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

McSweeney Chevrolet GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at McSweeney Chevrolet GMC

January 06, 2024

The service department staff is very friendly and professional. They kept me up to date with the service being done on my vehicle. More

by PAPPAJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

McSweeney Chevrolet GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, the Team at McSweeney Chevrolet GMC

January 06, 2024

Great salesperson, easy to understand process, reasonable and clear down payment amount,and quick closing. More

by TANESHIAROBINSON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

McSweeney Chevrolet GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at McSweeney Chevrolet GMC

January 05, 2024

Didn’t fix anything problem still there in new car shifting is hellish they said the guy that usually finds problems for bad shifting took a week off wasted my time I still have a messed up car More

by JONTHEPLUMBER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lady name
Jan 08, 2024 -

McSweeney Chevrolet GMC responded

Jon, we strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact us so we can discuss this with you further. Sincerely, the Team at McSweeney Chevrolet GMC

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