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McSweeney Chevrolet GMC - Service Center

Clanton, AL

4.3
366 Reviews

366 Reviews of McSweeney Chevrolet GMC - Service Center

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December 23, 2023

Abby provided excellent service, quick turn around, and and it was really nice receiving a “follow-up” call checking to see if I had any questions. The questions I did ask were answered very promptly. More

by BARRY34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Report | Print
Dec 26, 2023 -

McSweeney Chevrolet GMC responded

Thanks for your awesome review, Barry! We're very happy to hear that Abby was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at McSweeney Chevrolet GMC

December 22, 2023

Great friendly people. Professional people that treat you right. Wouldn’t take my vehicles to anyone else. More

by RANDALLBHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

McSweeney Chevrolet GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Randall. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

December 21, 2023

Took my truck in for repairs last December for this issue! Still not repaired, but same answer… we will order the parts More

by LITTLETONCONSTRUCTION1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Trump
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lightsey, David Walsh
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Dec 22, 2023 -

McSweeney Chevrolet GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience in more detail. Sincerely, the Team at McSweeney Chevrolet GMC

December 21, 2023

A+ customer service, they went above and beyond to make sure I was happy, love the new environment. More

by MIKE.MORAN334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Nunnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

McSweeney Chevrolet GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Mike! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, the Team at McSweeney Chevrolet GMC

December 21, 2023

Great experience and Daniel was great with keeping me informed with my trucks progress. Thank you. More

by DAVCENTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Dec 22, 2023 -

McSweeney Chevrolet GMC responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, the Team at McSweeney Chevrolet GMC

December 21, 2023

Mike Trump is an excellent service advisor. Couldn’t imagine using anyone else. Any detractor to the experience was your phone system. I called 3 times to reach service where an automated atten More

by Kyle Sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Walsh
Report | Print
Dec 22, 2023 -

McSweeney Chevrolet GMC responded

Kyle, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at McSweeney Chevrolet GMC

December 19, 2023

Great service - the whole process was very easy and Abby was so helpful. It was the easiest repair event I have experienced. We were very pleased! More

by rachel.buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Report | Print
Dec 20, 2023 -

McSweeney Chevrolet GMC responded

Hello Rachel! It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, the Team at McSweeney Chevrolet GMC

December 18, 2023

Very good service, respectful to everyone coming and going. Will definitely be back in the future! More

by barronhunter78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Parker
Report | Print
Dec 19, 2023 -

McSweeney Chevrolet GMC responded

Thank you for taking the time to leave us this feedback, Barron. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, the Team at McSweeney Chevrolet GMC

December 17, 2023

Fast good service let’s you know what needs to be done to fix problem More

by BTRAYWICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Walsh
Report | Print
Dec 19, 2023 -

McSweeney Chevrolet GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at McSweeney Chevrolet GMC

December 16, 2023

Fast friendly service. Work was completed as requested and in a timely manner as well. More

by TJONES4952
Recommend Dealer
Yes
Employees Worked With
David Walsh
Report | Print
Dec 19, 2023 -

McSweeney Chevrolet GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At McSweeney Chevrolet GMC, we value our customers and we look forward to seeing you down the road. Sincerely, the Team at McSweeney Chevrolet GMC

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