Meade Lexus of Southfield

New car lease Great customer service worked with me to make my decision. I would highly recommend Maria. She was patient and really listened and was extremely helpf Great customer service worked with me to make my decision. I would highly recommend Maria. She was patient and really listened and was extremely helpful! More

Swell David worked tirelessly to find the right car for me. The Meade experience is just what I want and have received for the past 4 years David worked tirelessly to find the right car for me. The Meade experience is just what I want and have received for the past 4 years More

Dave is Awesome! This is my 3rd Lexus purchased through Dave. He is amazing. He takes care of every little detail in no time and makes the whole process super easy and This is my 3rd Lexus purchased through Dave. He is amazing. He takes care of every little detail in no time and makes the whole process super easy and worry free. Thank you! More

Overall experience Ryan as 100% helpful, even though we went past closing hours! I would recommend him to a friend. I also liked the woman at the drinks/snacks counter Ryan as 100% helpful, even though we went past closing hours! I would recommend him to a friend. I also liked the woman at the drinks/snacks counter. She was very polite and charming. More

Great Customer Support I am a fresh graduate and never owned a car before. I searched in google and found good reviews for the Lexus RX 350. I found a used Lexus at Meade bu I am a fresh graduate and never owned a car before. I searched in google and found good reviews for the Lexus RX 350. I found a used Lexus at Meade but unfortunately it was sold before I could check it. Marissa helped me a lot in the process. She offered me to show another Lexus RX 350. She brought it to my house at the time I wanted. She had been very helpful and easy to communicate with through text, email and phone. I really appreciate her honest opinion on things and promises only what she can offer. The after sales service has also been good. She has been in contact to make sure I am happy with the purchase. Meade Lexus of Southfield is definitely a go to place for Lexus and other equivalent brand used cars. More

Lexus Excellance We had a Lexus many years ago while living in NY. When we moved back to Michigan we decided to give consideration to one once again. Our salesman Da We had a Lexus many years ago while living in NY. When we moved back to Michigan we decided to give consideration to one once again. Our salesman David Israilov was very informative and friendly. We don't have any experience to rely on regarding service but we know the high standards from past ownership and expect no less now that we have purchased one once again. More

Best Customer Service from Any Dealership in the Area I just leased my third Lexus from Meade Lexus which has the best customer service in the area. Everyone makes you feel welcome and wants to help you r I just leased my third Lexus from Meade Lexus which has the best customer service in the area. Everyone makes you feel welcome and wants to help you regardless of who leased the vehicle to you. They simply want you to be happy with the Meade Lexus experience. Great team of individuals, especially Jack, Esam, and Todd. Thank You! More

Above and Beyond the extra mile. I have been a customer of Lexus Southfield for six years, and I have always had a wonderful experience. Recently, I leased a new ES350. Although I lov I have been a customer of Lexus Southfield for six years, and I have always had a wonderful experience. Recently, I leased a new ES350. Although I loved the car, there was no navigation system. I tried using a new system, where your app could act as your navigation system. I was extremely frustrated that I was having these problems and I had begun to regret getting the car. Shortly after having the car, I received an e-mail from Russ explaining that my sales person was no longer there, and could there be anything he could help me with the new car? I was in the hospital at that time, and I did e-mail Russ to let him know about my frustrations with not having the navigation system on my new car. I explained that I would like to create a win/win situation. Russ was absolutely wonderful in handling this situation. We were able to switch cars around, and I got my beautiful car with navigation, and now I could not be happier. Russ came to the hospital for me to sign the necessary papers. I call that going way beyond excellent service, I call that building relationships with your customers. I call that being in touch and caring if your customers have had a great experience or not. Russ lifted worry from me at a time when I was flat on my back in the hospital, and I will always be grateful for his kindness, and willingness to go out of his way to make sure I am happy with my new Lexus. Thank you Russ for everything. I appreciate your willingness to help and solve the situation more than you know. -Debralynn Komori More

Dave went out of his way!!!! Dave was amazing! Made sure I knew everything about the car I was going to buy and made sure it was perfect when I finally took it home. Car is wonde Dave was amazing! Made sure I knew everything about the car I was going to buy and made sure it was perfect when I finally took it home. Car is wonderful. Thanks Dave. More

This is what buying....and servicing a vehicle should be. From the unobtrusive manner that Dave provided while shopping for the right Lexus that met my needs, to Todd in Finance being swift and considerate, t From the unobtrusive manner that Dave provided while shopping for the right Lexus that met my needs, to Todd in Finance being swift and considerate, to the helpful and accommodating means arranged by the Tony in the service department to ensure that everything was literally perfect was tremendously appreciated. After this experience I don't think there's any need to go anywhere else. More