Meade Lexus of Southfield

I had recently purchased a RX350 from Meade Lexus in Southfield. This was an out of state purchase. I had checked the website for the model and specs . Found one which matched what we wanted . Sent an Southfield. This was an out of state purchase. I had checked the website for the model and specs . Found one which matched what we wanted . Sent an email to the sales team. Got a response in 30 mins from Amanda with specs and the price . I made an offer and informed her that I was not interested in haggling. Received a confirmation email from Michail Kravaritis confirming the acceptance of my offer. From here on Michail communicated with us every step up of the way and how to proceed with an out of state sale. It was a four hour drive to reach the dealership - Michail was ready and waiting for us . He oriented us to the new car and when we were satisfied is when he completed the rest of the paper work with the business office. I will have to give five stars to the business office as well on how they handled the paper work and sent the documents via Fedex the following Thursday . I had the title work and license plates completed by the weekend. I have purchased multiple cars ,vans and suvs in the past 30 years . This has been the most awesome experience and a pleasurable car purchase I have ever done. I thank Michail for the wonderful professional customer service and the rest of the staff at Meade Lexus. More

The service was outstanding, from my arrival to departure. Mr. Robert Perry greeted in a professional manner, asking me what service I was in for. I told him I was there for my annual maintenan departure. Mr. Robert Perry greeted in a professional manner, asking me what service I was in for. I told him I was there for my annual maintenance. He proceeded to explain what I would I be getting for this service, and additional information about my vehicle to help me keep it in “good” shape. He was most informative, kind, and considerate. I learned a lot. I was in and out in a timely manner! Thanks you More

Robert is my service manager and have always had great service, He is very professional and explains the service in great detail and answers questions. service, He is very professional and explains the service in great detail and answers questions. More

Service experience was excellent. Very prompt & courteous. We had an oil change appointment, well done with a full inspection report. The atmosphere was pleasant. Our Service contact was Christi courteous. We had an oil change appointment, well done with a full inspection report. The atmosphere was pleasant. Our Service contact was Christina, very professional, superb service. Will definitely take our car there again and recommend Christina. More

Always happy with Rob and the maintenance at Meade Lexus. In the last 20 years only had one problem that I had to return to the dealer and it was fixed with no extra charge. In the last 20 years only had one problem that I had to return to the dealer and it was fixed with no extra charge. More

I was meet with a smile and expedient service and was understood without any hesitant and answered all my concerns. The loaner car was the icing on the waiting for my repairs to be finished. Keep up th understood without any hesitant and answered all my concerns. The loaner car was the icing on the waiting for my repairs to be finished. Keep up the good work Shannon. More

Good timings and good Robert, now exactly on the time with happy face appreciating,, g ood luck with happy face appreciating,, g ood luck More

Honestly appreciate this dealership so much. I’ve been buying vehicles and getting them serviced here for 20+ years now and have no plans to change. I’ve been working with Anthony in the service departme buying vehicles and getting them serviced here for 20+ years now and have no plans to change. I’ve been working with Anthony in the service department and he’s great! I’m always treated like I’m someone special and I believe they do the same for each and every client they have. More

Christiana was a very helpful associate made the service experience easy. experience easy. More

Rib does a great job addressing needs at this dealership. He goes above and beyond with addressing concerns and always is willing to help us. He goes above and beyond with addressing concerns and always is willing to help us. More